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Work experience

Jun 1998Present


Robichaux & Associates

Founded consulting organization focusing on writing computer-related material (see Publications) and delivering consulting, training, and development services for desktop, server, and mobile applications. Clients included Microsoft, IBM Sequent, Ford, and O'Reilly & Associates. Taught Microsoft Certified Master | Exchange unified messaging course content; contributed to development of MCM | Exchange exams and to Microsoft Learning 70-662/70-663 certification exams for Microsoft Exchange. Developed iOS applications for the Church of Jesus Christ of Latter-day Saints (the 5-star rated LDS Tools app) and demonstrations at the Microsoft Exchange Conference. As a part-time contributing editor to Windows IT Pro magazine, wrote more than 500 columns and feature articles on Exchange, WIndows, mobility, and security.

Aug 2009Jul 2014

Content Author

Acuitus, Inc

Responsible for creating content for the Acuitus Digital Tutor, a revolutionary product that gives every student the power of an expert human tutor. Developed Exchange-related content, including lectures, activities, and hands-on labs, using a proprietary set of tools that integrate live content with the tutoring system. Taught US Navy students at CENINFODOM Corry Station, including supervising a 16-week school with 8 Navy and 4 civilian instructors. Worked with Navy SPAWAR staff to design Digital Tutor curriculum. Led cross-functional team efforts to redesign student assessments, academic review processes, and other core components to better fit customer requirements.

Took initiative to drive deployment of Windows 7, Exchange 2010, and OCS 2007 R2 into a formerly Linux-based environment. Led company-wide effort to analyze physical and information security of company networks both onsite and at customer locations.

Jan 2002Aug 2009


3sharp LLC
  • Founding partner of consulting company providing services to Microsoft and enterprise customers. Led competitive analysis, consulting, development, and implementation projects centered on Windows Server, Microsoft Exchange, Office Communications Server/Lync, Microsoft Office, and other products.
  • Responsible for leading the platform team, developing business, and establishing sales in new market segments.
  • Ran a P&L business that grew from $0 to more than $3million/year in revenue. 
  • Acquired and managed customers including the American Red Cross, Ameriprise Financial, Zippo Manufacturing, Memorial Sloan-Kettering Cancer Center, and multiple product groups inside Microsoft.
  • Lead contributor to major projects for Microsoft, including the Data Encryption Toolkit for Mobile PCs, the Windows Server 2003 Security Guide, and a variety of competitive studies for the Exchange and OCS product teams.
Mar 2000Jan 2002

Sr. Product Architect

VERITAS Software

After VERITAS acquired EntireNet LLC, joined the VERITAS Windows business unit as a product architect.

  • Led the feature development of Exchange and SQL-specific products; provided Microsoft platform and product knowledge to engineering, marketing, and sales organizations within the company.
  • Acted as interface between VERITAS engineering and Microsoft product development and marketing.
  • Responsible for defining product strategy for Windows products, presenting directly to external customers, and writing marketing and technical materials.
Mar 2000Jan 2002

Sr. Technical Consultant

Member of engineering group delivering consulting, training, and development services to Microsoft and their customers. Responsible for preparing and presenting sample code, labs, and course material forMicrosoft Office deployment, advanced Exchange design and deployment, and related topics. Direct engineering and development interface with major Microsoft accounts, including Robert Bosch GmbH, VERITAS, and Merck.

Apr 1996Jun 1998

Senior Member of Technical Staff

LJL Enterprises, Inc.

Specified, designed, implemented, and tested multiple public-key infrastructre and cryptographic components (including CA, SMTP certificate server, LDAP and X.500 libraries, PKCS#11 clients) on multiple platforms (Solaris, Win32, MacOS 7.x/8.x) and tools (gcc, make, Purify, dbx, Visual C++, Borland C++, CodeWarrior). Wrote documentation, on-line help, and marketing collaterals for Macintosh products.

Jun 1993Apr 1996

Software Consultant

Specified, designed, and implemented UNIX and Windows NT versions of Product Model Review, an Intergraph product for conducting collaborative network walkthroughs of 3-D models. Ported original UNIX version (developed with acc and dbx) to Windows NT, using C++ and the Microsoft Foundation Class Library. Made major contributions to the Jupiter CAD framework for Windows. Led development of transactional undo system for award-winning Imagineer Technical (2D drafting) and Solid Edge (3D mechanical design) applications. Specified, designed, and implemented in C a UNIX translator for piping data, now offered by Intergraph as a commercial product. Developed custom UNIX system security applications for a classified ship modeling lab. Member of team responsible for building internal and public corporate WWW servers.

Sep 1991Jun 1993

Senior Analyst

New Technology, Inc.

Team lead for the User & Mission Computation subsystem of the Enhanced HOSC System, which supports shuttle operations from the Marshall Space Flight Center . Led requirements analysis and detailed design of 40,000-line real-time, UNIX-based software component. Emphasis on team design and development using CASE tools (Software Through Pictures, Marconi RTM), DOD-STD-2167A, and C on SunOS, Solaris, and SGI Irix workstations (using both gcc and vendor compilers.)

Jan 1990Sep 1991


Control Data Corp. Government Systems Group

Worked as part of the Ada Language System/Navy compiler team. Designed and coded changes to all Ada components of the compiler, linker, and importer, running on VAX/VMS and embedded platforms. Developed and used test plans and automated testing tools based on ACVC tests. Wrote DOD-STD-2167A system documentation.

Sep 1988Jan 1990


Consultant's Choice, Inc.

Designed and implemented parts of the Goldwing secure computer communication system. Specified requirements and designed user and system interfaces. Small team development using Modula-2.



Bachelor of Science in Information and Computer Science

Georgia Institute of Technology

Specializations in software engineering, data communications, and operating systems/computer architecture. Minor in French.



Author, Developing iOS Messaging Applications (not yet published). Guide to using the Exchange Web Services APIs to develop mobile messaging and communication applications for iOS 5.x and later versions.

Co-author (with Missy Koslosky and Devin Ganger), The Exchange Server Cookbook (O'Reilly &Associates; ISBN 0596007175; August 2004.) Hands-on, prescriptive guide to administering andmanaging Exchange 2000/2003 servers. Heavy emphasis on scripting and automation.

Author, Secure Messaging with Microsoft Exchange 2003 (Microsoft Press; ISBN 0735618763;April 2004). Updated and expanded edition covering new communication, server, and networksecurity features in Exchange 2003.

Author, Secure Messaging with Microsoft Exchange (Microsoft Press; ISBN 0735618763; February2003). Comprehensive guide to server, communications, and network security for MicrosoftExchange 2000.

Author, Managing The Windows 2000 Registry (O'Reilly & Associates; ISBN 1565929438; August2000.) Administrator-level guide to understanding, using, maintaining, and fixing the Windows2000 registry.

Author, MCSE: Windows 2000 Network Administration Study Guide (Sybex; ISBN 078212755X;August 2000.) Administrator-level guide to understanding, using, maintaining, and fixing theWindows 2000 registry.

Author, Remote Access 24Seven (Sybex; ISBN 078212531X; August 1999.) Detailed technicalreference for administrators who need to add or maintain remote access capability to their LANsand WANs. Part of the "24Seven" series.

Author, Managing Exchange Server (O'Reilly & Associates; ISBN 1565925459.) Administratorlevelguide to understanding, planning, deploying, maintaining, and troubleshooting MicrosoftExchange Server 5.5.

Coauthor (with Walter Glenn), Exchange Server 5.5 MCSE Study Guide (IDG Books Worldwide;ISBN 0764531115). Study guide for Microsoft Exchange Server 5.5 MCSE exam (70-081.)

Author, Windows NT Server in the Enterprise online MCSE prep courses (DigitalThink). Three-partstudy course for Microsoft Windows NT Server in the Enterprise MCSE exam (70-068.)

Author, Managing The Windows NT Registry (O'Reilly & Associates; ISBN 1565923782.)Administrator-level guide to understanding, using, maintaining, and fixing the NT registry.

Author, Jazz Up Your Web Site In A Weekend (ISBN 0761511377; Prima Publishing; June 1997)Friendly beginner-level guide to spicing up Web pages with graphics, animation, sound, Java, andActiveX.

Author, Windows NT Server 4.0 Administrator's Guide (ISBN 0761507515; Prima Publishing,November 1996.) In-depth technical reference covering planning, installing, and managing smalland large-scale networks of Windows NT Server computers.

Contributing or co-author for more than a dozen Macmillan Computer Publishing titles, includingSpecial Edition Using Netscape 4 , Special Edition Using Windows 95 , Special Edition UsingMicrosoft Foundation Classes & Active Template Library, and Building Internet Applications WithVisual C++.

MagazinesAuthor, "Exchange and Outlook UPDATE" weekly email newsletter for Windows IT Pro magazine(August 2002-present).

Senior Contributing Editor, Windows IT Pro magazine. Regular feature articles appearing monthlyfrom November 1999-present.

Author, "Robichaux on Security" and "5-Minute Security Advisor" columns for Microsoft'sTechNet Online web site (November 1999-present).


Available upon request.


- Selected as a Microsoft Most Valuable Professional (MVP) for Exchange Server. (2002-present) The MVP award is given for outstanding technical knowledge and community involvement and support. There are approximately 100 Exchange MVPs world-wide.

- Selected as the instructor for the unified messaging portion of the Microsoft Certified Master (MCM) certification for both Exchange 2007 and Exchange 2010.

- Conference co-chair for semi-annual Exchange Connections conference (2003-2010).


Professional interests: information security, offensive/defensive information operations, Windows system programming, iOS development, Windows Phone 7 development.

Personal interests: martial arts, aviation, photography.

Military Service

10/86 - 6/92 US Marine Corps Reserve Attack Helicopter Squadron 773; Naval Air Station Atlanta.

Wrote and executed worldwide mobilization and deployment plans for 160 Marines and twelve helicopters. Earned three meritorious promotions. Supervised and directed six subordinates. Deployed squadron aboard ship and ashore as part of Operation Desert Shield/Storm.


High-end technical knowledge combined with solid understanding of market dynamics in the unified communications and collaboration space. Practical experience spanning the gamut from low-level software development to C-level relationship building and interaction. Extremely strong knowledge of messaging, collaboration, and communications platforms, including Microsoft Exchange, Office Communications Server/Lync, and related technologies. Mobile application design, development, and provisioning experience on Apple iOS. Expert instructor and teacher. Significant knowledge and experience with security platforms and technologies.