Paul Bun

Work History

Work History
Nov 2008 - Apr 2011

Data Center Staff

Creative Artists Agency

  • Execution of routine operational procedures.
  • Copper/Fiber patching installation and infrastructure knowledge of raised and non-raised floor design and implementation within data center environments.
  • Escalated any Data Center issues.
  • Datacenter monitoring and support using SCOM, Siemens Insight, HP OpenView and InfraStruXure Central.
  • Troubleshooting Hardware and Software Related Issues.
  • Racking servers and cabling
  • Rack elevation as part of servers' inventory management.
  • Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.
  • Perform data backups and disaster recovery operations.
  • Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
Apr 2006 - Nov 2008

Network Operations Analyst

Citi Residential Lending
  • Provided technical support and training to junior members
  • Interacted with Engineers, Application Developers and Vendors for complex  problem resolution and continuous improvements.
  • Resolved problems which may impact the organization's ability to deliver expected level of service.
  • Assured compliance with established organization and corporate policies and procedures.
  • Scheduled production jobs through ControlM and Informatica.
  • Performed restore and backup operations using Netbackup.
  • Executed instructions in the Procedure Manual for designed equipment as instructed (e.g. report runs, nightly closing, etc.).
  • Suggested changes in operational procedures in order to improve overall operational productivity.
  • Maintained a record of all production jobs with exceptional data noted.
  • Informed the Data Center Manager of problems and initiate action to correct any problems within the assigned scope of knowledge and authority.
  • Inventory management.

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Apr 2004 - Nov 2006

Computer Network Operations

Ameriquest Mortgage Company
  • Initiated system operations through master console system.
  • Performed restore operations on Net Backup and Backup Exec.
  • Escalated problems and initiate immediate action to correct production problems.
  • Scheduled production jobs through ControlM and Informatica.

Education

Education
Jun 2011 - Present

Certificate

Computer Training Academy
Just completed A+ certificate. Currently pursuing Network+, MCP, MCSA, MCSE, and Linux+ certificates.
Jun 2003 - Jun 2007

MBA

Keller Graduate School of Management
Jun 2000 - Jun 2003

BS

DeVry University