Paula Johnson

Paula Johnson

Interest

My interests include learning anything new in the Information Technology world, reading everything I can, weight-training, boxing, nutrition and fitness, and hiking. 

Custom

Software products and applications:

  • IBM Performance Tools, MB Performance Software, Performance Navigator, iDoctor
  • TeamQuest Performance and Capacity Planning Software
  • DB2 Web Query
  • IBM BRMS and WebSphere Application Server
  • MKS Implementer
  • Help Systems Robot products including Robot Save, Robot Scheduler, and Robot Reports
  • Hawkeye, Pathfinder, MKS Implementer, DBU, EZVIEW, ABSTRACT
  • iSeries Navigator and Management Central

Communications:

  • TCP/IP, SNADS, Anynet, SMTP, Virtual Ethernet, RUMBA, iSeries Access, iSeries Access for Web

Summary

  • I/T professional with 20 years of iSeries experience, skilled in the administration of iSeries systems, and design and development of innovative applications and utilities.
  • Proven expertise in the full software development lifecycle from requirements analysis through programming and deployment.Successfully executed multiple and simultaneous projects.
  • Highly experienced in iSeries installation, configuration, and management including LPARs.Skilled in performance analysis and tuning, capacity planning and sizing, journaling configuration and management, iSeries security, and operating systems and HMC upgrades.
  • Proactive and conceptual thinker with a superior work ethic.Skilled in documenting systems, processes, and system and software architecture.
  • Continual learner with an ability to rapidly achieve organizational integration, assimilate job requirements and employ new ideas, concepts, methods and technologies.
  • Energetic and self-motivated team player/coach.Effective in work situations requiring an ability to manage multiple, concurrent and senior-level responsibilities.
  • Exceptional oral/writtencommunication, interpersonal, multi-tasking, technical, organizational, problem solving andmentoring skills.Thrives in both independent and collaborative work arenas.

Work History

Work History
Jul 2010 - Present

Systems Analyst/Contractor

Bank of America

Development of monitoring and alert application for High-Availability environment utilizing SQL, RPGLE, and CLLE programming skills.

2007 - 2009

Sr. Systems Programmer

Metavante Banking Solutions

Senior member of client-facing team providing system support for banking institutions using IBM iSeries systems.  Successfully led system migration and upgrade projects for clients. Mentored and guided Operations Analysts in planning and implementing operating system and HMC upgrades. Developed and delivered training presentations for Operations Analysts and clients.Served as Subject Matter Expert in areas of security, performance analysis, journaling, ILE programming concepts,DB2 Web Query and MIMIX  high-availability product. Provided performance analysis, capacity planning,system sizing, security reviews and remote system administration services for clients. Developed and programmed automation utilities for Operations Analysts to improve planning and upgrade processes.

Key Contributions:

  1. Resolved batch processing and journaling performance issues for major clients utilizing SQL techniques, IBM Performance Tools, and iDoctor product. 
  2. Served as key member of Benchmark project working with IBM to ensure optimum system and application performance.
  3. Developed planning procedures and guides for Operations Analysts resulting in increased client satisfaction.
  4. Developed and programmed automated FTP application with password encryption utilizing REXX, CL and SQL which replaced time-consuming manual processes.
2004 - 2007

Sr. Technical Architect

Nelnet

Senior member of technical team responsible for system infrastucture for student loan business using IBM iSeries systems. Served as Subject Matter Expert in areas of performance analysis, capacity planning, security, journaling, and MIMIX high-availability software.  Developed in-house utilities utilizing RPG, SQL, and CL programming.  Provided technical direction to Systems Administrators, Operators, and Production Control department. 

Key Contributions:

  1. Designed and implemented remote backup solution utilizing MIMIX high-availability software to reduce nightly processing time. 
  2. Key member of task force which reduced nightly batch processing time. 
  3. Member of inter-departmental Security Team responsible for establishing security standards and policies, and ensuring industry-standard compliance.
  4. Implemented BSafe and SkyView Partners security solutions.
  5. Developed journaling and IFS security standards and policies and guides.
  6. Implemented TeamQuest software for performance and capacity planning.
Jun 1995 - Dec 2006

System Administrator

Snapper, Inc.

Served as system administrator and senior-level programmer/analyst for manufacturing business using IBM iSeries systems.  Maintained and managed systems including PTF installations and operating system upgrades.  Served as Subject Matter Expert in areas of performance analysis and tuning, capacity planning, security, and backup strategies.  Provided technical direction to Operations staff and development team.  Provided technology planning services for executive team.

Key Contributions:

  1. Planned CISC to RISC conversion.
  2. Developed Disaster Recovery plan.
  3. Developed automation applications for Operations staff which reduced time spent on manual processes.
Jan 2003 - Sep 2004

Sr. Technical Analyst

Americold Logistics

Senior member of technical team responsible for system administration and technology planning for logistics and refrigerated storage business using IBM iSeries systems.  Served as Subject Matter Expert in areas of journaling, performance analysis, capacity planning, hardware installation and configuration, and operating system upgrades. Developed custom utilities for in-house use utilizing RPG and CL programming.Provided technical direction for Operations staff members.

Key Contributions:

  1. Installed and upgraded multiple iSeries systems and LPARs, including LPAR creation and configuration. 
  2. Implemented and configured Vision software solution for new systems.
  3. Key member of project team which developed and implemented high-availability solution.
  4. Developed concurrent backup strategy.
Nov 1998 - Dec 2002

Systems Administrator/Programmer

JDA Software

Senior member of technical team responsible for system administration and technology planning for software development business using IBM iSeries systems.  Developed in-house utilities and technical direction for other developers.  Developed and programmed applications utilizing CL, JAVA, RPG,  and C++ languages.  Served as Subject Matter Expert in areas of performance analysis and tuning, and capacity planning. Instrumental in testing and installing new technologies both hardware and software.

Key Contributions:

  1. Key member of team responsible for data center relocation.
  2. Managed, installed, consolidated, and upgraded multiple iSeries systems and LPARs.
  3. Developed and programmed installation programs for software products. 
  4. Developed backup strategy.
  5. Developed application to create installation CDs which replaced tapes resulting in improved installation process and resolution of multiple tape format issues.
Jan 1998 - Nov 1998

Programming Consultant/System Administrator

SystemSystems Conversion, Inc.

Provided programming consulting services utilizing CL and RPG programming languages for IBM iSeries system clients.  Clients were  primarily manufacturing businesses using Computer Associates software products. Served as system administrator for in-house system.

Key Contributions:

  1. Developed and implemented backup strategy.
  2. Provided custom program modifications to support Y2K requirements.
  3. Established in-house security policies and standards.
Jan 1997 - Jan 1998

RPG Programmer

Alcan Cable

Senior-level programmer responsible for in-house applications for manufacturing business using IBM iSeries systems. Provided analysis, design, and programming services utilizing RPG and CL programming languages. Provided backup system administration services for outsourced support service.

Key Contributions:

  1. Developed and implemented source and change control methodology.
  2. Provided technology planning services to executive team.
  3. Provided disaster recovery planning services.
  4. Developed and implemented backup strategy.

Education

Education
Dec 2009 - Present

Master's

Walden University

Scheduled to complete May 2011

Skills

Skills

iSeries Security

Have extensive knowledge of the iSeries Security.  Knowledge includes how to audit the iSeries system. 

iSeries System Administration

Have extensive and in-depth knowledge of the iSeries Operating System.  Have installed, migrated, upgraded, and recovered a number of systems.  Have worked with multiple systems, as well as multiple-LPAR systems.  

Journaling and Remote Journaling

Have extensive knowledge of and experience in journaling and remote journaling.  Knowledge includes configuration of journaling and remote journaling for optimum performance. 

SQL and PL/SQL

Experienced in both SQL and PL/SQL. Have experience in embedding SQL in various programming languages. 

DB2 Web Query

Experienced in working with DB2 Web Query.  Have also designed training for using the product. 

Performance Analysis/Capacity Planning

Experienced in performance analysis and capacity planning. Have used such tools as IBM Performance Tools, Performance Tools, Teamquest Software, and MB Software.  Also trained in ITIL Capacity Management. 

REXX Programming Language

Experienced in working with REXX programming language. 

High-Availability Software Management

Experienced in installing, configuring, and management of Vision and MIMIX high-availability solutions. 

CL Programming Language

CL, CL ILE

RPG Programming Language

RPG, RPG Free, ILE RPG

Certifications

Certifications

V5R2/V5R3 System Administrator

IBM