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Summary

Highly committed to improve quality of service delivered by challenging myself constantly to do better. Able to adapt to new situations, team work and leadership skills, able to communicate, to make decisions and with problem solving skills .Detail oriented, organized, experienced, dynamic nature, and very responsible.

Text Section

Co Founder of "adescubertade" a news blog about tourism in Portugal.   News about hotels, prizes, events, activities  and of Portugal around world.

Work experience

Jul 2015Sep 2015

Recepcionist

Hotel Roma
Reservations Department  -   managing incoming reservations by mail and channel manager. Worked with Host PMS system
Jul 2012Mar 2013

Project Assistant

Quintiles, SL

Supporting several sales teams - controlling investments and expenses, sales reports. Event organizing - symposiums, clinical meetings and workshops. Management and distribution of promotional materials. Advertising.

1997Mar 2012

Marketing and Sales

Esteve Farma, Lda

Clients management - invoicing, credit, product returns. Marketing and sales support to large accounts. Distributors stock inventory management. Product purchase orders, rolling forecast. Responsible for corporate clinical events and budget control. Public tenders. Marketing investment control and promotional materials. Support to various business units and marketing activities.

 

Sep 1993Nov 1997

Assistant To The Director

Multiradix

Responsible for corporate clinical events. Logistic support to the sales department and several business units. Documents translation. Planning and forecasting purchase orders to suppliers.

Apr 1990Mar 1993

Assistant To Flight Operations Manager

Air Atlantis

Logistic support to pilots. Managing distribution and updating of company's flight manuals. Responsible for booking flight simulator sessions and medical inspections.

Skills

English
Proficiency A - Cambridge School, plus 3 years at University in LEP advanced level.  LEP is a degree certificated by Cambridge School.
French
3 months Intensive course to up-date skills from May-June 2012 at Alliance Française, besides 6 years in high school
Spanish
  3 year course lectured at University.
Host

Lectured at University.

NewHotel

Lectured at University

Opera

Lectured at University 

Fidelio

Lectured at University

SAP

Lectured by ID at Esteve Farma

Public Tenders

Vortal, Anogov, Construlink, Econstroi

Word

Sponsored by Multiradix

Excel

Sponsored by Multiradix

Powerpoint

Sponsored by Multiradix

Education

Oct 2015Jun 2016

Executive Master in Management

Universidade europeia
To supply the necessary tools for analysis, conception, coordination and management skills, so that one can triumph in more and more competitive markets.
Strategy, Economical Internacional Environment, Competitive Intelligence and Marketing Research, Internationalisation Strategies, Finance, Management Control, Product Development and Innovation, Digital Marketing, Behavioural Economics, Supply Chain and Distribution Systems, Executive Information Systems, Project Management, Performance Management, Leadership and Team Management, Negotiation
Sep 2012Jun 2015

Hotel Management

Universidade Europeia

Hotel Managemt license degree is highly oriented for the quality service rendered , focusing in the client, in technology skills, in planning, analysis, organization and also in time management. 
Strategy,Revenue Management, Rooms Management, F&B Management, Finance Management, Hotel & Equipment Design Management, Human Resources Management, Economy, Statistics, Analytic Accounting, English, Spanish, Entrepreneurship, Business Plan, Strategy, Market Studies, Marketing, Quality of Service, Start-up and Means of Financing, Digital Marketing,

Oct 2014Dec 2014

Técnicas Receção Hoteleira

Citeforma

Customer Service, Information Technologies, English, German,  Reservation and management requests, Communication.

Oct 2014Dec 2014

Alemão

Citeforma

50H course - Beginers level