Education

Education
Aug 2011 - May 2013

Bachelor of Science in Business Administration (BSBA)

East Carolina University

Concentration in Business Management

Graduated: May 2013 Major GPA: 3.8

Work History

Work History

Overview

    I have over 15 years of experience in the hospitality/service industry with a bulk of this experience coming from working in a fast-paced environment on multiple projects. I also have extensive experience working in retail sales, real estate brokerage, and consumer banking.  By working in these types of environments I have learned that I must be well-organized, show initiative, pay attention to detail, and be a reliable team player.

Bar Manager

Cape Fear Country Club
  • Oversaw the day-to-day operations of restaurant bars and special event banquet bars
  • Duties included employee training, daily bar set-up and breakdown, coordinating and overseeing large bar staff for special events, employee scheduling, and monthly inventory reports
  • Worked closely with beverage representatives to construct ever changing wine and cocktail menu
  • Implemented front of house ordering outlines and training manuals for cocktail and bar staff
  • Performed all alcoholic and non-alcoholic beverage ordering for every area of the club (restaurant, bars, banquets, pool, fine dining, half-way house and 19th hole).

Relationship Banker

RBC Bank
  • Acted as a relationship manager to identify and maximize sales opportunities through teleconsulting, lobby management, & relationship management.
  • Managed a portion of the banking center portfolios for consumer banking and servicing walk in traffic
  • Maintained current knowledge and advised customers about bank products and services offered by RBC Bank and its affiliates 
  • Generated new household accounts and cross sales activities of current customers
  • Conducted and facilitated in-branch real estate loan closings as well as preparing documentation for attorney closed real estate transactions
May 2009 - Present

Server

The Dunes Restaurant
  • Work as a member of a team with several servers, hostesses, bus boys, food runners, kitchen staff and management to give outstanding service for both beverage and food service for an extremely high volume establishment
  • Have excelled in sales expectations and have won several sales contest
  • Maintain a personal bank for all transactions cash, credit card, checks, and other forms of payment, running and organizing personal closing reports and payments for shift checkouts

Writing Portfolio

Skills

Skills

Residential Real Estate

Server and Bartender Training

Customer Service

Microsoft Office