An exceptional Information Systems professional with over 24 years of management expertise including client/server and mainframe experience encompassing systems analysis, E-Learning, E-Commerce development (CRM), installing & maintaining major software projects, Data warehousing, project management, strategic planning, call center operations, analyzing cost, B2B & B2C, budget creation and review, as well as contract negotiations. Designed, maintained and implemented NT networks to encompass world wide connectivity. Oracle, DB2, Six Sigma and Informatica development Operations. Designed, maintained and implemented exchange communication. Developed and maintained data center operations & security, including disaster recovery and restore procedures as well as developed run-time procedures for daily processing. Proven strengths in understanding and relating to customer requirements and translating those requirements into program and project direction through effective management skills. Excellent written communication skills particularly in the generation of clear and concise policy and procedure statements, status reports, and technical documentation. Exceptionally adept at organizing and delivering overviews and in-process reviews to all levels of management. Extra: Currently teaching IEL classes for the University of Phoenix as an instructor. These classes range from executive management and project management to IT technical level courses. These accredited courses not only keep me in touch with many other people, cultures and organizations but they also keep my skills up to date.