Lead Field Service Engineer 2 SC/NC
Burroughs Payment Systems
- Same duties as before, minus the Savannah, GA Area:
- Working closely with our District Manager and overseeing all day to day activities in 5 separate districts in South Carolina and North Carolina
- Prioritizing work loads and coverage, helping to facilitate 24/7 Service on an on-call basis with a YTD Avg. of 98% SLA times met.
- Generating work schedules for a total of 5 districts ensuring 24/7 coverage in the field.
- Working with Project Management to schedule and expedite Equipment Installations and Site Surveys.
- Be a go-to person for other FSEs for advice and OT approvals.