Download PDF

Work History

Oct 2015Present

Shift Supervisor

Starbucks

See below.

Jan 2011Sep 2015

Assistant Youth Director

Cedar Park Church
  • Assisted lead youth pastor in carrying out vision for youth ministry
    • Attended/led leadership meetings
    • weekly communication with leadership team, students, and parents concerning upcoming events
    • Planned winter and summer retreats
    • Co-led Fine Arts Festival groups (www.faf.ag.org)
      • Wrote/cowrote scripts for drama teams
      • Coached musical groups
      • Took qualifying students to National Fine Arts Festival
  • Oversaw Wednesday night production
    • Led set-up/tear-down teams for sound, lighting, and environment.
    • Worked with worship leader, youth pastor, and leadership team to create a service order (used Planning Center to communicate and organize service.
  • Led high school ministry
    • Led team of volunteers
    • Organized home groups for high school
    • Developed lesson plans for Sunday mornings
  •  Played with youth worship teams (acoustic, electric guitar, keys, and bass)
  • Led annual Night of Blessing event (night honoring and commissioning graduating seniors)
  • Created and maintained youth ministry social media accounts
May 2013Sep 2015

Barista

Starbucks

See below.

Aug 2012May 2013

Sound Department Director

Cedar Park Church
  • Live sound engineer for church services, school functions, and facility rentals (mixed on a Yamaha DM2000)
  • Radio show/podcast production.
    • Edited Sunday sermon audio and posted to church's website (http://www.cedarpark.org/resources/sermons)
    • Recorded intro/outro for radio program and edited in sermon audio (A Sound Word on KCIS, ACN, and KGNW)
    • Helped manage Cedar Park's podcast
  • Managed stage and sound equipment for Cedar Park Church
Sep 2011Aug 2012

Shift Supervisor

Starbucks

My responsibilities include, but are not limited to, the following:

  • Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks. Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
  • Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Provides feedback to store manager on partner performance during shift.
  • Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager .
  • Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance.
  • Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs .
  • Develops positive relationships with shift team by understanding and addressing individual motivation, needs and concerns.
  • Executes store operations during scheduled shifts. Organizes opening and closing duties as assigned.
  • Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
  • Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team.
  • Follows up with baristas during the shift to ensure the delivery of legendary customer service for all customers.
  • Maintains regular and consistent attendance and punctuality.
  • Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products. 
Sep 2008Dec 2010

Barista

Starbucks

Responsibilities include but are not limited to the following: Delivers legendary customer service to all customers by acting with a “customer comes first” attitude and connecting with the customer. Discovers and responds to customer needs.

  •  Delivers legendary customer service to all customers by acting with a “customer comes first” attitude and connecting with the customer. Discovers and responds to customer needs.

  •  Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products.

  •  Acts with integrity, honesty, and knowledge that promote the culture, values, and mission of Starbucks. Maintains a calm exterior presence during periods of high volume or unusual events to maintain a clean and comfortable store environment.

  •  Anticipates customer and store needs by constantly evaluating environment and customers for cues. Communicates information to manager so that the team can respond as necessary to create the “Third Place” environment during each shift.

  •  Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.

  •  Maintains a clean and organized workspace so that partners can locate resources and product as needed.

  •  Recognizes and reinforces individual and team accomplishments by using existing organizational methods.

  •  Contributes to positive team environment by recognizing alarms or changes in partner morale and communicating them to the management team.

  •  Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.

  •  Maintains regular and consistent attendance and punctuality.

Jul 2001Dec 2010

Volunteer Youth Leader

Cedar Park Church

Served first three years with the middle school ministry

  • Led small group discussions
  • Planned group activities

Served next six years with the high school ministry

    • Led small group discussions
    • Planned group activities
    • Developed Sunday School curriculum and teaching schedule
    • Led a team of other volunteers as the High School Ministry Director 
Mar 2004Jun 2008

Customer Service/Valet

Carillon Point Properties

My responsibilities included, but were not limited to, the following:

  • Parking booth attendant (tendered parking fees from customers)
  • Patrolled property to provide basic security for parking areas
  • Parked cars for restaurants, salon, and retail stores

Skills

Public Speaking

There's no crowd too big or too small. I love speaking to groups in all settings...as long as it is about Jesus.

Guitar

I've played guitar (both electric and acoustic) and bass for close to 20 years. I've traveled with a church ministry worship team to play at camps, retreats, and conferences.

Social Media

I've created and managed many accounts for Cedar Park Church's youth ministry

Keynote

Created professional and fun presentations for church ministries using Keynote (more user-friendly, Mac version of Microsoft PowerPoint

Graphic Design

Familiar with Pixelmator, not too intimidated by Photoshop and Illustrator

Live Sound Engeneering

I'm great with analog boards, ok with digital boards, and capable of building a system from the ground up.

Education

Jan 2015Present

AA in Church Ministry

Global University
Sep 2004May 2006

Center for Ministry Preperation

Internship program through Cedar Park AG focused on hands on learning, 

Aug 2001Apr 2004

Northwest University

Studied Youth Ministry

Certifications

May 2015Present

Certified Minister of the Gospel

General Council of the Assemblies of God

My Graphic Projects

Graphics

My Video Projects

Videos I've produced, edited, directed