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Patricia Dreghorn

Chief Operating Officer/Chief Procurement Officer

Executive Summary

Visionary leader  bringing over 20 years experience establishing operational optimisation across diverse industries, both nationally and internationally. Recognised for talents in strategy development and providing corporate vision. Highly experienced, collaborative Procurement Executive with a record of delivering superior results on a global basis, providing significant P&L and sales execution contribution through the leadership of strategic procurement upstream and downstream programmes of work. A key member of the leadership Board of the third largest Procurement Outsourcer in the world, responsible for global accounts, digital procurement technologies, new product development, acquisition & integration and overall strategy and growth.

  • Diversified background in operations, outsourcing, shared services, procurement and technology. Distinguished for an entrepreneurial mindset, creative problem solving, cross-functional, global teams and a bottom-line orientation.
  • Executive level Procurement experience in designing strategic procurement programmes to leverage people, process and technology in over 70 countries. Directly accountable for UK clients, with spend under management of £2bn, across a full spectrum of indirect categories of spend.
  • Highly experienced in re-engineering of procurement and supply chain functions to improve customer focus and competitive advantage. Designed and implemented the Operational Procurement Centre for Tactical Buying, the Procurement Excellence Centre incorporating Spend Analytics through RFQ as well as the Strategic Sourcing Centre.
  • Promote supplier partnership programmes that provided competitive advantage while ensuring premium quality supply and a reduction of total system costs. 
  • Offer innovative solutions to operational challenges  and leverage decisiveness to implement solutions whilst minimising risk and maximising performance. 
  • Expert in transforming strategic plans into tactical initiatives  for national and international programmes. Skilled in future proofing the go to market strategy and product portfolio.
  • Motivator and coach combining business acumen with analytical depth,  aligning operational efficiencies with corporate goals, enhancing team performance on the journey.
  • Seasoned understanding of emerging technologies  and their commercial application. Track record of continuous improvement, cost reduction and efficiency creation through automation. Leading edge implementations of End to End e-enablement of Procurement, incorporating Kraljik, Sourcing Methodology, Auctions, Bidding, Contract and Supplier Relationship Management, Spend Analysis, P2P, Project Management, database for all Reporting.
  • International business expertise; served international clients, led global teams.
  • Highly experienced business leader, having transitioned a green-field BPO business line to a ongoing profitable concern. 

Professional Experience


Interim Consultant

Director Tratura Ltd 

Currently serving as a Managing Partner for an eCommerce start-up. Assist in go-to-market strategy, supplier onboarding and user journey design.

Consultancy assignment with an eProcurement SaaS start-up business. Identified target acquisition opportunities to position the start-up as a global player.

Various advisory engagements with Coleman Research, offering subject matter expertise around Technology, Shared Services and Procurement Transformation.


Various Board level roles: CIO/COO/CPO

Xchanging Procurement Services (a CSC company)
  • Transformed a pure play service led Procurement and F&A BPO business into a high volume product operation, directing back-office operations, technology and product development, programme management, new customer solutions and implementation. Leadership of 200 global staff across India, UK, US with management of outsourced partners across the US and Eastern Europe. 
  • Designed and delivered the build of a unified Procurement Product Portfolio, increasing revenues by 15%.
  • Formulation of e-Commerce Product, Technology and M&A targets. Completed acquisition of an eSourcing and a Data Analytics business.
  • Transformed the eclectic mix of disparate company values, operating models and systems, creating one harmonised environment. Drawing together three market offerings into a single proposition to support business expansion. MM4 (based in Chicago) is an innovative e-Sourcing business and Spikes Cavell, a traditional Spend Analytics company.
  • Revamped the procurement division, implementing business process re-engineering initiatives, designing and delivering a new Target Operating Model, decreasing costs by 30%, £12m pa. 
  • Initiated a lean programme, designing and  implementing the Procurement Excellence Centre (PEC), transforming the procurement service by establishing low cost procurement hubs across Tail Spend Mgmt (TSM), MI, Data Analytics, Savings tracking, Contract Mgmt, eRFX support, Market Insight etc, via use of repeatable scalable technologies, releasing category capacity for stakeholders and negotiations, reducing OPEX by 25%, £7m pa.
  • Turned around failing accounts, resulting in 65% contribution, growth.
  • Successfully led accounts with £4bn spend under management, ensuring strategic sourcing savings execution as well as P2P transactional delivery. 
  • Solutioned each new customer and account, including people, process and technology (Oracle, Proactis, SAP, Concur, Analytics, CRM, SRM). 
  • Led new business driving continuous improvement, reducing costs by 50%, via maximised use of automation and labour arbitrage.
  • Created standard service definitions for transactional services, e-procurement platforms and F&A centres. Negotiated stretch SLAs.
  • Created the new F&A business line, increasing F&A outsourcing revenue from £800m per annum to £2bn pa.
  • Globalised the P2P offering, leveraging existing platforms and teams, offshored several service lines to India, retaining key services such as ‘Voice’ on site and onshore.
  • Established the Operational Procurement Centre, focused on the delivery of Tactical Buying solutions and drove visibility and compliance to PSL enabling accurate measurement of supplier contract compliance. 
  • Delivered a year on year savings run rate of 10% across my accounts.

Various Director roles in Operations and Shared Services

Allied Domecq PLC
  • Refreshed the SSC strategy, expanding the service to incorporate MI, Data, Duty Free, Tax & Treasury services, delivering  OPEX savings of £2m pa, decrease of 28 FTEs.
  • Launched the Procurement and HR delivery centre, saving £3m pa, decrease of 50 FTEs.
  • Delivered a new  global T&E system (Necho), resulting in T&E savings of £2m, optimising and standardising global processes, controls and policies.
  • Global P2P Process leader in the roll-out of SAP. Created new policies and transactional processes, identifying Working Capital improvement of £2m indirect savings of £5m; partnering with Procurement, reduced the supply base from 11K to 3K. 

Various engineering/production management roles

GE Aviation

Junior management roles in aero-engine overhaul planning and maintenance, as well as new product launch and supply chain optimisation.