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I have 8 years work experience in the New Zealand market and 6 years overseas experience in retail banking.

Apart from retail banking I have worked for security and cash processing firms as a cash handler with additional administrative responsibilities.

The roles I have been involved in together with my work ethic have required me to be highly organised, accurate, efficient and a quick learner of new systems. I have a strong work ethic which can be verified by my referees.

I graduated from the Maritime School of New Zealand at MIT in 2013 and hold a Diploma in Shipping and Freight with IATA Certification. Also completed core courses of a Bachelor of Commerce.

I am looking for a permanent position.

Work experience


Sale Advisor

ARI The Loop Duty free

Tasks: The rol of a Sale advisor will often includes approaching customers and offering them advice on products, engage with a promo guide-Proactive greeting. Follow the general Pre flight Checklist and inform to the customer the allowance for the final destination. 

  • Arranging merchandise on shelves according to popularity and other criteria. 
    • Locate products on behalf of customers.
      • Monitor shelves inventory and unload new products when needed.
      • Operate cash registers .
      • Maintain a clean and orderly environment in the store.
      • Update customer information.
    • Achievements 
      • Excellent communication and interpersonal skills.
      • Professionalism and outgoing personality.
      • Outstanding organizational and multi-tasking abilities.
Dec 2014Mar 2015

Optimization and Operation support (Temporary Job)


Tasks: Reviewing unassigned orders, Amending order dates based on agreed tolerances, Chasing urgent booking confirmations with the carries (Maerks, Hamburg Sud, CMA CGM, ANL) Other repetitive manual tasks (setting order constraints, etc.), Tracking of missing containers, Cancelation orders, Origin events shipped on board, Chasing CEDO orders, Destination events.

Achievements: Ability to work with the routine aspect of a job, Data input skills, Ability to work unsupervised,  Ability to learn quickly.

Jul 2014Mar 2015

Financial Adviser

MBS Insurance

Financial adviser Tasks: Give advice and recommendation about contract of insurance, life insurance, trauma, specific condition, mortgage, health, funeral, income insurance Give advise about kiwiSaver. Home visits to the cliens and sales, MBS Insurance works as broker of Partnerslife, Fidelity, Generate: Complete Financial Provider(FSP) registration

Tasks: Give advice and recommendation about contract of insurance, life insurance, trauma, specific condition, mortgage, health, funeral, income insurance Give advise about kiwiSaver. Home visits to the cliens and sales, MBS Insurance works as broker of Partnerslife, Fidelity, Generate

Achievements: Complete Financial Provider (FSP) registration

Jul 2008Feb 2014

Cash Processing / General Administrator

ACM - Currency Management

Tasks: Part of the currency team, responsible for preparing outgoing cash, maintaining a balanced account of cash thorough data entry, performing physically demanding manual handling tasks whilst maintaining correct manual handling procedures according to set guidelines and procedures. 

Apart from the duties outlined above, responsible for processing different brands (i.e BNZ, Westpac and Kiwi Bank) and the overall final balances for commercial and retail clients both in New Zealand and foreign currencies.

The role requires accuracy, thoroughness, detailed attention with overview responsibility, reporting all discrepancies to supervisor, adhering to strict security procedures and rules as per the branch operations manual, and organized shipping.


  • Promoted from cash handler to teller.
  • Given overall responsibility for handling the BNZ brand cash deposits and cheques. Supervised 5 staff members assigned to this account.
  • Stand in for Team Leaders.
  • Induction of new staff.
Feb 2006Jul 2008

Cash Processor

Chubb Security

In charge of floor cashiers and tellers for various accounts such as ASB. Organised cash requests for the different clients. Processed cash intakes from clients and verified accuracy to credit their accounts.

Tasks: Knowledge of banking procedures and methods, knowledge of security procedures, cash-handling skills, organizational skills, data entry skills, balance end-of day banking record, check banking report for possible mistakes and make cheque deposits.

The company was acquired by ACM in 2008.


  • Learned national regulatory policies and produces.
Jan 2000Sep 2004


Colpatria Bank

Tasks: Customer service, principal cashier, reception, opening new accounts, check customer’s identification, accept deposits, pay withdrawals and cash cheques, solve customer’s banking problems, help to train new tellers, balance end-of-day banking records and cash-handling skills.


  • Professional development in developing excellent customer skills and learning industry standards.



Trainings with the different liquor, fragance and cosmetic suppliers .


Advanced Selling Skills

The Friedman Group/ The Loop Duty Free.
May 2013Present

Certificate in Air Freight Dangerous Good Course (including Radioactive)

Manukau Institute of Technology

IATA Certificate 

Jul 2012Jul 2013

Diploma in Shipping and Freight

Manukau Institute of Technology

Diploma in Shipping and Freight , Manukau Institute of Techonology.

Feb 2000Jul 2004


Agrarian University Foundation Colombia

Completed 7 semesters (75% of degree) including the core papers of Accounting, Administration, Maths, Marketing, Statistics, Business Management, and Finance.


Fluently English

Fluent in Spanish
MS Office - Powerpoint
MS Office - Excel
MS Office - Word


Nicole Brownd

Contact: 0221955939

Pixi Merchan

Contact: 0211373727

Honey Waru

Cash Floor Manager ACM 027 5011321

Malcolm Brown

Senior Lecture New Zealand Maritime School Manukau Institute of Technology 027 5357277 [email protected]

Alex Roques

Operation & Network Optimisation Manager. Kotahi. Ext 937 DDI/contact no 5518537/ Mobile 0277036785 [email protected]