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Skills

Programming and Applications
    • SQL Server and Oracle MySQL
    • AutoCAD, DigitalWorks, FileZilla, JAWS, VirtualBox, Windows Server 2003 and 2008, ZenDesk, Gooddata 
    • Adobe: Dreamweaver, InDesign, Photoshop
    • VB.NET, Java,  HTML, PHP
    • Visio, Microsoft Office, Powerpoint
Core Strengths
    • Achiever: I take satisfaction from being busy and productive
    • Communicator: I find it easy to put others thoughts into words
    • Developer: I recognize and cultivate potential in others

Work History

July 2016Present

Account Manager

CyberGrants, LLC

As an Account Manager, it is my job to be the single point of contact for clients and end users in order to facilitate technical solutions for managing Corporate Social Responsibility initiatives with a SaaS solution.

  • Facilitate communication between the client and the rest of the internal company to ensure solutions are complete timely and fulfill all requirements
  • Perform requirements gathering, testing, and facilitate user assurance testing to ensure the product is as expected and completed within the expected time-frame
  • Manage multiple clients accounts and customization's concurrently
  • Facilitate and manage larger projects that involve various vendors
  • Write and maintain dynamic SQL queries
  • Develop reports showcasing data sets in user friendly views
  • Work with the client to host meetings, conference calls, and training sessions
  • Document technical processes in a business friendly manner including step by step instructions, training guides, and workflow diagrams
Jan 2014July 2016

Software Developer / Implementation Consultant

Fast Enterprises, LLC 

As an Implementation Consultant for Fast Enterprises my job is to translate clients’ needs into technical solutions.

  • Perform analytics on data warehouse collections to find trends and create leads
  • Develop, configure, troubleshoot, and tune file feed interface processes with third party vendors
  • Develop ad-hoc and data cube reports showcasing data in user friendly views
  • Write and maintain dynamic SQL queries
  • Customize the core COTS product for the clients’ business needs
  • Design, develop, and maintain VB.NET code
  • Plan and implement solutions within the given time-frame
  • Perform bug fixes when errors arise and proactively implement fixes before bugs arise
  • Work with the client to host meetings, conference calls, and product demonstrations
  • Work on site with the client to ensure successful implementation and installation day to day and during go-live
  • Communicate technical information to non-technical people
Nov 2011Jan 2014

Sales Associate

Staples

Sales Associates provide exceptional Customer Service flexible into any department when needed Other responsibilities included keeping track of the Cash Office practices, expertise in Copy and Print Center functionality and extensive knowledge of company policies

Projects

  • Created an in-depth user manual and textbook section for MySQL queries explaining and providing examples for simple retrieval, aggregated functions, grouping, and scripting. 
  • Collaboratively evaluated the web accessibility of major Investor-owned utility providers using JAWS to ensure they were adhering to WCAG 2.0 and Section 508 of the ADA. 
  • Implemented an enterprise level network, including an Active Directory and functional print server, using virtual machines, Linux, and Windows Server 2008.

Education

20092013

Bachelors of Science in Information Technology

Frostburg State University

FSU constantly challenged its students to think outside of the box about practical situations, including implementing various software applications, enterprise networking with an Active Directory on virtual machines, human computer interaction and accessibility through design and testing both individually and as a team. I learned an array of skills and languages by exploring various angles of Information Technology.