Patrícia Strýčková

Responsibility for the day-to-day management of a hotel and its staff

Organising and directing all hotel services, including front-of-house (reception, concierge, reservations)

Planning work schedules for individuals

Meeting groups of holiday-makers when they arrive at the airport

Holding a welcome meeting to give information about resort facilities and local attractions

Arranging and accompanying excursions and sightseeing trips

Dealing with bookings by phone, e-mail, letter, fax or face-to-face

Completing procedures when guests arrive and leave

Preparing bills and taking payments

This qualification aims to give me the skills I need to work effectively as a Resort Representative, enhance the status of the ‘Resort Rep’ within the travel and tourism industry, promote good practice by setting a common standard which is nationally recognized and provide a basis for further study and motivation for career development

Complex study of regional structures at different dimensions, synthesis and prognosis emphasizing rational and ecological employment of its potential

Domestic and foreign regions issues and global trend of worldwide development

Development of methods and techniques to regional and macroregional analysis and landscape evaluating, issues of political geography and geopolicy