Summary

Flexible; able to adapt to changing priorities and maintain a positive attitude and strong work ethic.

Organized and detail-oriented; stay calm under pressure.

Particular strength in bridging cultural gaps among people through education and interpersonal relations.

Work History

Work History
Oct 2015 - Present

Manager of reception

Film Hotel, Sengerpartners Group

Responsibility for the day-to-day management of a hotel and its staff

Organising and directing all hotel services, including front-of-house (reception, concierge, reservations)

Planning work schedules for individuals

Jun 2015 - Sep 2015

Travel Representative on Kos Island

Aeolus, Travel Agency

Meeting groups of holiday-makers when they arrive at the airport

Holding a welcome meeting to give information about resort facilities and local attractions

Arranging and accompanying excursions and sightseeing trips

Jan 2015 - May 2015

Recepcionist

Film Hotel, Sengerpartners Group

Dealing with bookings by phone, e-mail, letter, fax or face-to-face

Completing procedures when guests arrive and leave

Preparing bills and taking payments

Education

Education
Aug 2014 - Jan 2015

Tourism Training Course

Faculty of Commerce, Economic University in Bratislava

This qualification aims to give me the skills I need to work effectively as a Resort Representative, enhance the status of the ‘Resort Rep’ within the travel and tourism industry, promote good practice by setting a common standard which is nationally recognized and provide a basis for further study and motivation for career development

2010 - 2013

Master degree of regional geography, development and European Union

Faculty of Nature, Comenius University in Bratislava

Complex study of regional structures at different dimensions, synthesis and prognosis emphasizing rational and ecological employment of its potential

Domestic and foreign regions issues and global trend of worldwide development

Development of methods and techniques to regional and macroregional analysis and landscape evaluating, issues of political geography and geopolicy