Patricia Georgia Chin

Senior Instructor at HEART Trust  National Training Agency

Work experience

Work experience
2014 - Present

 Senior Instructor

HEART Trust National Training Agency Petersfield vocational Training Center
  • Conducting Training
  • Organizing and Conducting Training Assessment
  • Undertaking Performance Management
  • Providing leadership in the workplace
  • Supervising maintenance of equipment and building
  • Conducting effective communication with internal and external customers
  • Using appropriate business technology
  • Coordinating training activities
  • Utilizing Training Management System (TMS)
  • Utilizing the National Qualification Register (NQR)
  • Implementing and monitoring quality assurance systems
  • Coordinating and monitoring the training and assessment process
  • Conducting androgogical supervision
  • Participating in the evaluation of training programmes and recommending modification if necessary
2015 - 2016

Educational Technologist

HEART Trust National Training Agency - Educational Technology Management Unit
  • Guiding instructors in the repurposing of online content
  • Coordinating the development of Instructional Videos
  • Training Instructors to teach online
  • Conducting orientation sessions with trainees who will commence online learning
  • Assisting the Institutions (AAMOs, Instructors, Trainees) in preparation for online assessments
Dec 2014 - Jan 2015

Head Of Section/Deputy Manager

HEART Trust National Training Agency -Petersfield Vocational Training Center
  • Coordinating training activities
  • Utilizing Training Management System (TMS)
  • Utilizing the National Qualification Register (NQR)
  • Implementing and monitoring quality assurance systems
  • Coordinating and monitoring the training and assessment processes
  • Conducting androgogical supervision
  • Participating in the evaluation of training programmes and recommending modification if necessary
  • Participating in procurement and disbursement of training materials, the utilization of equipment and facilities, ensuring prudent management, and cost effectiveness
  • Supervising learner welfare and developmental programmes/activities
  • Conducting instructional sessions as time-tabled using established curriculum and relevant teaching methodologies
  • Preparing and administering assessment of learners
  • Reviewing lesson plans and ensuring that Learning Facilitators adhere to established standards and procedures
  • Coordinating Commercial Enterprise activities of the institution
  • Assisting with the preparation, implementation, and maintenance of operational systems, procedures, and standards to guide administrative and training functions of the institution
  • Preparing and submitting monthly performance and other reports
  • Participating in preparation and implementation of annual budget and operational plans for the institution’s strategic objectives
  • Participating in the recruitment and orientation of staff and recommending transfers, promotions, terminations, and leave in accordance with established human resource policies and procedures
  • Representing the institution/organization at meetings, conferences, and other foray
Sep 2013 - May 2014

Instructor

HEART Trust National Training Agency - Petersfield Vocational Training Center

Prepare trainees for the Business Process Outsourcing Industry through Call/Contact Center Operations Level 2 program

2010 - 2010

Adjunct Lecturer

University College of the Caribbean (UCC)

Taught Financial Management  at the bachelor's level

2000 - 2002

Instructor & Class Supervisor

Petersfield High School

Supervise grade 10 students; prepare grades 9- 11 students for Information Technology at the Caribbean Secondary Education Certificate(CSEC)

1996 - 1997

Assistant Teacher

Darliston Primary School

Assit the main teacher with administrative duties and teaching grade 3 students (8 year-olds) various subjects areas including Mathematics, English Language, Science, and Social Studies.

Education

Education
2011 - 2016

Instructional Technology & Distance Education

Nova Southeastern University, Fort Lauderdale, Florida, USA

The Doctor of Education (Ed.D.) degree with a concentration in Instructional Technology and Distance Education (ITDE) to lead in educational and training organizations and equip them to improve the teaching and learning experience by the scientific application of instructional technology. This program affords students the opportunity to garner experience and instruction in the area of distance education, instructional media, instructional technology, instructional design, and research-based instructional decision making.

2015

Cerificate (NVQ-J) - Auditing

National Council on Technical and Vocational Education and Training (NCTVET) – Gordon Town Rd., St. Andrew, Jamaica

The Auditor Training equip individuals to conduct Facilities and Accreditation Audit in training institutions, using assigned standards

2015

Diploma (NVQJ – Level 4) – Assessor

 Vocational Training Development Institute (VTDI) – Gordon Town Rd., St. Andrew, Jamaica

The Assessor Diploma prepared me  to conduct Competency Based Education and Training  Assessment in various  area (s) of specialization including Computer Studies, Mathematics,  Business Administration (Finance), and Call/Contact Operations.

2014 - 2015

Certificate in Supervisory Management

University of the West Indies Open Campus – Savanna-la-Mar, Westmoreland, Jamaica

The supervisory management course provides the learners with an understanding of the duties and responsibilities of a supervisor. Learners are made cognizant of the daily management functions of a supervisor. Learners are provided with the theoretical knowledge and are given the opportunity to apply this knowledge in a practical sense

2006 - 2008

M.B.A (Finance)

Northern Caribbean University, Mandeville, Manchester, Jamaica
2002 - 2004

B.Sc. - Mathematics and Computer Studies

Northern Caribbean University, Mandeville, Manchester, Jamaica
1997 - 2000

Diploma  in Education - Mathematics and Computer Studies

Northern Caribbean University, Mandeville, Manchester, Jamaica

Skills

  • Conduct extensive research and analysis and interpretation of data using quantitative and qualitative approaches
  • Develop proposals
  • Developing and Managing Budgets
  • Developing Program Reviews and Proposing Solutions to Enhance Organization Efficiency
  • Integrating the ASSURE and the Dick and Carey Model to instructional Design
  • Motivating Employees and Learners
  • Establishing effective conflict and time management strategies
  • Conducting an active public relations program for instructional technology within the organization
  • Problem solving
  • Implement effective organizational development strategies
  • Conducting program reviews with an aim to determine whether the function or department is effectively carrying out its stated mission and identifying areas for improvement
  • Coordinating workshops
  • Conducting system’s analysis and design
  • American Psychology Association (APA)
  • Use of Microsoft Applications including Access and Excel

 

Professional affiliation

  • Association for Educational Technology and Communications (AECT)
  • Jamaica Teachers’ Association (JTA)

honor society

Golden Key International Honour Society

voluntary service

  • The Jamaica Red Cross Society
  • Visit Golden Age Homes
  • Visit Children’s Homes
  • Visit Hospitals
  • Assist Bethlehem Moravian College to convert face-to-face course to online modality

publication

Daley, P. G. (2013). Jamaica’s e-learning high school project. Distance Learning Journal 10(14), 30–36.

Honors

  • 2003 Academic Excellence – Northern Caribbean University
  • 2004 Academic Excellence – Northern Caribbean University
  • 2000 The Onywere, Richards, & Williams Award for Computer Studies – Bethlehem

            Moravian College