Patrick Gillon

Patrick Gillon

senior it executive leader

Summary

Senior IT Executive with an outstanding background in leading and delivering world-class enterprise-wide solutions over the past 30 years. IT experience includes: Global Strategic Leadership & Operational Management, International Program & Project Management, Solution Architect, Solution Delivery and Management Consulting.Program/Project Management and Consulting experience on over $85 million in projects in multiple industries including: Healthcare, Insurance, Hospitality, Education, Construction and Government.

Highlights: ·

  • Over 20 years of experience in providing IT leadership and implementing transformative solutions in the Healthcare, Insurance, Hospitality, Construction Industries and Federal Government.
  • Project Management Institute (PMI) certified Project Management Professional (PMP) ·
  • Program Manager/Project Manager for W3R Consulting at Excellus Health. ·
  • Assoc. Partner & Senior Project Management consultant for CSC Healthcare & Health Sciences practice. ·
  • Senior Project Manager at MaxIT(SAIC) ·
  • President of an IT consulting firm specializing in IT Project Management and IT Solution Design and Delivery (PG & PG Services). ·
  • Senior Managing Partner (Program Director/PMO) for an ERP, HCM & CRM consulting practice.Responsible for: senior level client relationship and communications; program governance and operation/financial management; strategic and tactical planning; development of project management methodologies, policy, procedures, etc.; project oversight and quality assurance (planning, schedule, budget, staffing, issues, risks, etc.).Software implementation services and partnerships with: Oracle/PeopleSoft, Lawson, SAP, Salesforce.com, Siebel and Kronos. ·
  • IT Project Management and Technical services for: ERP & HCM Implementations and Upgrades; Insurance AR/Billing and claims adjudication system software development and implementation; Information System software development, integration and implementation; IT Data Center design and implementation; and IT and Telecomm infrastructure design and implementation. ·
  • Software Development Program/Project Management – using SDLC, RUP and other custom software development methodologies using mixed on-shore and off-shore resources. ·
  • IT Security Management and Implementation of all ISC2 security domains (access control, application security, business continuity and disaster recovery, cryptography, information security, operations security, physical security, security architecture and design and telecomm and network security) via projects through my IT career. ·
  • Outstanding managerial and IT technical expertise, and excellent communications, leadership and organizational knowledge skills demonstrated by over $85 Million in projects being completed in time and at or under budget working in a PMO environment. ·
  • Former Managing Partner for one of the largest ERP and Human Capital Management (HCM) Healthcare consulting practices in the Healthcare IT consulting industry. ·Core/foundational technologies worked with include: Cisco, HP & Nortel network infrastructure technology, SAN/NAS , VMware, server virtualization and clustering, Oracle, DB2 and SQL Server DB and technology stacks from Microsoft, Oracle and IBM.

Interest

Travel, golf, bike riding, church bible studies and small groups, music sound tech.

Work History

Work History
Apr 2014 - Present

Program Manager

W3R (under contract with PG & PG Services)

Providing Program and Project Management services for Excellus Health via W3R Consulting.  Current projects are:

  • automate the Medicare Enrollment process by implementing Wipro's medicare membership management and billing reconciliation system, which involves use of bidirectional integration between Excellus iFacets Claims processing system, CMS and the Excellus membership document fulfillment system. Involves working with a team of resources both onshore and offshore (India)
  • Blue Cross Blue Shield mandate strategic project to improve audit of customer web interactions via the implementation of IBM Tealeaf Customer Experience suite.
Apr 2015 - Present

Senior IT Project/Program Manager & Owner

PG & PG Services LLC

Currently available for next assignment providing senior IT executive leadership for project or program management.  Specializing in IT application implementation services in the Healthcare sector for the last 20 years.

Aug 2013 - Apr 2014

Advisory Consultant - Project Management

CSC
  • Providing Senior IT project leadership and system architecture for ERP, Human Capital Management, Workforce Management and Talent Management software implementations for: Aldara Medical Center and at St. John's Medical Center in Santa Monca, CA which was being transferred from Sisters of Charity of Leavenworth to Providence Health.
  • Provided Senior Project Management for Capital Markets consulting group involving global teams from: US, Canada, Mexico, Brazil, Caribbean, Europe, Asian and Australia.
Jan 2013 - Jul 2013

Senior Project Manager

MaxIT - Vitalize (a SAIC company)

Senior Project Manager and Lawson Procurement consultant at a 600 bed Hospital in Southern California for a full implementation of Lawson ERP  v10.  Modules implemented include: Finance (General Ledger, Strategic Ledger, Cash Book, Activity/Project Accounting, Asset Management, Flexible Budgeting, Accounts Payable, Accounts Receivable...), Procurement (Inventory Control, Requisitioning & Requisition Center, Purchase Orders, EDI (850, 855, 810), Warehouse Management...), MHC (PO Printing and Faxing, AP Check Printing & Positive Pay transmission), Interfaces to Picis and Cerner Surginet surgical management systems, Meditech and Cerner Patient accounting systems, custom Decision Support System.  Conversion of Meditech Financial and Procurement data into Lawson.

Aug 2009 - Oct 2012

Senior Project Manager

Florida Hospital
  • IT Project Management for Florida Hospital Cerner Outpatient Electronic Medical Record (EMR) initiative.
  • Capital Construction Project and Portfolio Management
Aug 2008 - Aug 2009

President

Optimo Solutions, Inc

Providing IT Project Managment and Procurement Management consulting services.

  • Project Manager for Lawson 9.0 Implementation at major Long Term Health client in NE Ohio.
  • Project Managment and implementation consulting services for new Microsoft Small Business system at Creekside Christian Church. Project includes all new infrastructure (LAN & WAN), Server, Firewall, wireless access points and applications: Windows Server 2008, Exchange 2007, SharePoint 2008, VPM, Web Services and Servant Keeper Church Management Software.
May 1999 - Aug 2008

Managing Partner/Vice President

ACS Healthcare Solutions (formerly Superior Consultant Company)
  • As a Vice President and Managing Partner, managed an ERP and Human Capital Management (HCM) consulting practice of 45 consultants with an annual book of business of ~ $10M/year, servicing 50 clients. Grew business from $8M to $10M in 2 years. Responsible for fiscal and operational management, project management, client relationships, business development, proposal writing, project solution design, marketing, recruiting, P&L, project staffing, training, visioning, etc.
  • As Project Manager, directed the implementation and solution development of 14 multi-million dollar Enterprise Resource Planning (ERP) projects (Lawson and PeopleSoft) for large multi-entity clients. These ERP systems consisted of modules providing functionality in the areas of: Financials, Business Intelligence, Human Resources/Human Capital Management, Benefits, Payroll and Procurement/Supply Chain. All project also involved software development for interfaces and conversions, customizations, workflow automation (BPM) and web development and deployment architectures.
    • WellSpan Health - all suites Lawson 9.0 upgrade (2008)
    • Holy Spirit Hospital - all suites Lawson 9.0 upgrade (2008)
    • Trinity Health - Lawson Procurement implementation (2006 - 2007)
    • Princeton Medical Center - all suites Lawson upgrade (Project Director) (2006)
    • Agnesian Hospital - all suites Lawson implementation (2005)
    • Sisters of Charity of Leavenworth - all suites Lawson upgrade and migration to Unix (2004 - 2005)
    • Central Connecticut Health Alliance - all suites PeopleSoft implementation (2004)
    • TriHealth - all suites Lawson implementation (2003)
    • California Pacific Medical Center (Sutter Health) - all Lawson suites implementations (2003)
    • Deltanet - Dental Insurance claims processing system for AARP (custom web based software developed using the RUP) and Lawson Financial Suite and AR implementation (2002)
    • Sparrow Health (Clinton Memorial Hospital) - all Lawson suites implementation. (2000 - 2001)
    • Archbold Medical Center - All Lawson suites implementation (2000)
    • Sparrow Health - All Lawson suites implementation (Finance, HR/Payroll & Procurement) (1999 - 2000)
    • BayCare Health - Lawson Finance and HR/Payroll & Kronos implementation (1999)
  • Project management for 4 Human Capital Management and Time and Attendance projects for major clients in healthcare.
    • University of Pennsylvania Health System, Philadelphia, PA - Kronos 6.0 WFC Implementation - conversion and interface work between Kronos and Lawson ERP
    • BayCare Health, Tampa, FL - Project Management of Kronos 4.x WFC Implementation
    • Sparrow Health, Lansing, MI - Project Management of API Implementation
    • Agnesian Health, Fond du Lac, WI - Project Management of Kronos 5.x WFC Implementation
  • Practice/Project Director for Kronos WFC Time and Attendance and Kronos WFC Full suite - HR/Payroll/Scheduling/Time and Attendance projects and Kronos Practice. Responsibilities included: senior level client communication and relationship, quality assurance, project status oversight (schedule, budget, deliverables, staffing, issues, risks, etc.) and mentoring of project staff. Clients Included:
    • MGM Mirage Las Vegas - 6.0
    • University of Pennsylvania Health System 6.0
    • Neiman Marcus
    • Catholic Health Initiative 5.x
    • Pepsi 5.x
    • Harrah's Las Vegas 5.x
    • Venetian Las Vegas 5.x
    • Tampa General Hospital 6.0
    • Central Maine Health System 6.0
    • Providence Health System 5.x
    • Sutter Health System 5.x
Jan 1998 - Apr 1999

Manager Information Services

Finger Lakes Health System

Responsible for the management of the Information Services department for a newly formed Health System (merger of Soldiers & Sailors Memorial Hospital and Geneva Regional Health System) involving 10+ servers running, Novell 4.11, AIX, AS400, DEC Unix, Open VMS and supporting 500+ PC users on 3 LAN’s and 2 WAN’s. Provided project management and IT implementation services for Y2K remediation project saving $250,000 annually for the health system. Project involved new clinical information system and the Lawson Financial suite as major components. Planned and implemented consolidation of two IS departments. Provided leadership for the implementation of an enterprise-wide Intranet and Internet along with the policies and procedures for its use. Planned and managed a major network operating system upgrade. Designed and directed the creation of a new data center for the health system.

Aug 1996 - Dec 1997

Director of Information Systems

Soldiers and Sailors Hospital

Provided leadership and direction to the Information Services department and managed the Information Technology infrastructure, hardware and application resources of the health system. Designed, built and managed the implementation of the first Local Area Network (LAN) and Email/GroupWare system for the hospital. Led project that tripled the installed base of PCs in only 4 months while connecting existing PC’s to the new LAN. Managed Information Services projects that provided higher quality patient care by moving information out as close as possible to the patient.

Jun 1985 - Sep 1996

Director of Technology

Servus Hospitality Company

Responsible for the development and management of corporate information systems, telecommunications, facilities management and capital project management.Built and managed enterprise wide Information System consisting of 5 LAN’s and 1 WAN, increasing company bottom line over $1 Million through increased efficiency, productivity and cost control. Designed and managed software development projects for financial systems, payroll and time and attendance, human resources, marketing, inventory, budgeting, data entry, contract management and other miscellaneous business systems.Managed telecommunications and implemented new voice/data infrastructure and switchgear for enterprise.

Jun 1974 - May 1985

Systems Engineer/Chief of Channel Maintenance & Civil Engineer

Saint Lawrence Seaway Development Corp (DOT)

System Engineer - DevelopedVessel Traffic Control System. Provided analysis and design for first corporate information system. Chief Channel Maintenance - Managed division responsible for all Aids to Navigation and Channel Maintenance for US portion of the St. Lawrence Seaway.Civil Engineer - Designed and supervised civil and mechanical projects totaling over $2 Million.

Education

Education
1992 - 1992

finished MS in MIS

Syracuse University
1976 - 1986

MS graduated in 1993

Clarkson University
1970 - 1974

BS

Clarkson University

Skills

Skills

International Project & Program Management

Over 10 years experience managing IT solution delivery in a global setting using international teams in the US, Canada, Mexico, Brazil, Caribbean, Europe, Asia and Australia.

Program Management

Over 30 years of managing multiple projects or managing multiple project managers for IT projects in the Healthcare, Insurance, Hospitality and Government as well as Construction in Healthcare, Hospitality and Heavy Construction.

Peoplesoft

Managed Peoplesoft ERP implementation for major health system in CT

Lawson

Lawson EMR - Financials, Procurement, Human Capital Management suites

Cerner EMR

Cerner Millennium - Powerchart, Powerchart, Womens Health

Civil Engineering - PM

Growing up my family owned a construction business - performed project managment for 5 years until I graduated from Clarkson with a BS in Civil & Environmental Engineering.  Spent 11 years with ST. Lawrence Seaway designing and building major civil projects.

Business Intelligence - Report Building

Expert in training and building reports using BI's Crystal Reports (version XI).

IT Operations Management

Managed IT Operations for Health System.  Most recently managed IT operations for large Church and multiple associated minstries.

Lawson Procurement (Certified)

Certified functional consultant in Lawson Procurement/Supply Chain Management.

Project Managment

PMP Certified Project Manager with over 30+ years of IT PM experience and over 10+ years of Construction Project Management.  Expertise is in ERP/HCM and SCM implementations.  Also have done considerable work on general IT projects for Infrastructure/telecomm, data center build and move, data warehouse, reporting and interfaces.  Considerable implementation experience with Healthcare provider and payer software systems.

Certifications

Certifications
Aug 2000 - Present

Lawson Procurement

Lawson Software
Aug 2008 - Sep 2016

PMP

Project Managment Institute