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Work experience

Oct 2008Present

Consultant / Windows Engineer

Verizon Business

Working on cloud computing project "Computing As A Service" as a Lead Windows OS and Application engineer.

  • Planned, Designed and Implemented an Automated OS Provisioning / Deployment process using HP Server Automation (Opsware) suit within less than a 3 months.
  • Architect and Build Active Directory( windows 2008 servers)  and DNS infrastructure for new product CaaS, which is spanning America, Europe and Asia continents.
  • Leading an international team for creating automated process for fully Localized Windows OS for Japanese , Korean languages etc.
  • Architected and implemented Active Directory domain infrastructure for this product

  • Architected and implemented Windows Patch Policies and flows

  • Architected and developed windows cloning and clustering automation for customers , which also includes application clustering like SQL 2008 with single and multi-instance installation.

  • Serve as Tier-4 & last level support for the CaaS , which has 6 Data-centers  in 3 continents. Be on call for any critical production issues on non standard hours and days.

  • Co-ordinating between different teams to make sure that product and features delivers according to requirements.

  • Doing Software release management, to take full control of software and product version deployment and implementation

  • Acting as core team member for installing new data centers for the CaaS project.

  • Taken up a responsibility to act as system Administrator for all infrastructure servers of a CaaS project, which includes Development and Staging Environment.

Jan 2008Aug 2008

Consultant / Windows Engineer

Quest Diagnosis

Worked as Consultant (windows engineer) for project to incorporate work force management project with Kronos WorkForce application.

  • Designed and installed windows and VMware ESX servers for the Kronos Workforce Central project for Production, QA/Dev and Training environment.

  • Wrote HLD ( High Level Designs ) Documents for a project and got it approved from management.

  • To coordinate with vendor on recommended hardware, get the quotes and select the best server hardware. Did Capacity planning and gave recommendation on required hardware.

  • Taken up server administrator task for Windows and Linux platforms, which include installations, troubleshooting, performance tuning, system monitoring, reporting hardware failure, keep up and running servers.

  • In free time resolving trouble tickets for helping HelpDesk team for end user's problems for AD, Citrix, File Server and applications related issues.

  • Worked with internal IT team to consolidate Datacenter by Decommissioning legacy applications, servers and data, which include selecting archival solutions or converting them to Virtual Machines for retiring old hardware, generating compliance documentation / Change Control and coordinating with application owners and off-site resources.

May 2005Sep 2007

Senior System Administrator

Deloitte Haskins & Sells

Worked with Deloitte in Management Consulting department, as a System Administrator

  • Administration, installations and maintenance of servers ( Windows 2003 AD, Exchange, IIS ) and LAN, VPN, WAN Devices like Router ( CISCO 1751), firewall ( PIX 515E), Lease line modems, switches .

  • Knowledge Management Sites Troubleshooting for Asia Pacific Region, Global connectivity through VPN.

  • Applying Security policies and Software deployment using Group Policy

  • Test new application and technologies for the future implementation, like SharePoint server, Virtualization technologies, 3rd party clustering suits, automation products and BI tools.

  • Recommended, evaluated and purchased IT assets / Hardware.

  • Produced system/network documentation, SOP’s and IT policies

Jul 2002May 2005

Customer Engineer / System Engineer

HCL Infosystems

Joined as a Customer Engineer and after 6 months promoted as a team leader. I was deputed at the Sun Pharma Advance Research Centre, INDIA as a Resident engineer. My job responsibilities were

  • Network, System ( windows, Linux ) administration, Support & maintain setup of 700+ PCs, 35+ servers, 50+ printers,
  • Support and troubleshoot Lotus Notes Domino server and clients, Linux base ERP system, Oracle, AD environment, DNS DHCP and File server hosted on Linux.
  • Supervise and schedule backup of the servers and data on quantum tape drives, regularly check the validity and usability of the backup drive and data.
  • Organize and schedule a disaster recovery drills quarterly to check the readiness of the IT environment in a Disaster scenarios.
  • Keeping the patches on all productions server up to date. Used SUS for the windows environment.
  • Coordinate with sunpharma’s IT management on required hardware and licensing, justifying use of certain applications and technologies.
  • To supervise and coordinate with all the locations of Sun Pharma in Gujarat region for their IT infrastructure and AMC related issues.  
  • Assessed the capabilities of the IT staff in the organization and suggested measures to improve upon their efficiencies.


May 2000Jun 2001

Master of Science

Sardar Patel University


Overall 9+ years of extensive experience in Systems Administration / Engineering and Handled vast array of responsibilities in different phases of Project Development i.e. Architecting, Designing, Capacity Planning, Implementation, Testing, Support, Handle security, Manage, Maintain, Monitor and Tune. 

  • Broad experience with Windows Server platforms, VMware ESX Infrastructure, HP Server Automation or Opsware,  Cloud Computing, integration of Windows and Linux platforms, security audits, active directory, e-mail systems, network backup systems, Enterprise antivirus systems, Disaster Recovery, Automatic OS deployment using Opsware.
  • To fortify the experience, I earned industry acknowledge certifications start with MCP, MCSA-messaging, MCSE and CCNA, and also gone through training for Linux / RHCE (RedHat Certified Engineer).
  • Proven record of independently identifying, evaluating, managing and executing multifarious projects on time, within budget. 
  • Excellent analytical skills, enjoys solving complex problems. Self-motivated team player thrives in challenging scenarios and has a positive work ethic, quick technical learner.
  • Teamed up and work with people from diverse background and also resilient under any sort of pressure and deliver a quality job on time. Excellent team player withLeadership Qualities.

Technicl Skills and tools

Windows Servers 2003 , 2008 & 2008 R2

HP Server Automation

Veritas NetBackup,

VMware vShpere,

VMware power shell tool kit, ESX 3.x/4.x

VB, Batch and Python scripts

HP blades bl465c, bl460c

HP enclosures C7000,

HP Virtual Connect,


IIS 6.0 / 7.0

MS SQL 2005/2008/2008 R2

Microsoft Clustering Services

Cloning Methodologies

Scrum Project methodology


  • To work in fast pace projects which deals with cutting edge technologies and innovative.
  • To learn new technologies, systems, applications etc.
  • Be current with all latest scientific research and invantions.
  • Big gadget lover, loves to know new and innovative consumer electronic devices such as Cell Phones, TVs, Music Players, laptops / tablets, projectors etc..


Oct 2006Present

Microsoft Certified System Engineer

Sep 2006Present

Microsoft Certified System Administrator

Oct 2006Oct 2008

Cisco Certified Network Professional