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WORK EXPERIENCE

01-06-2016presente

Receptionist

Derby Hotel Collection

Front Office :
Customer service, travelling consultant
check in - check out procedures
cash flow management
reservations/ cancelations/ no shows / overbooking management
handling guest complaints.

Back office :
Demand planning
Invoice and tax biling
sales and overnight forecast
management of the occupancy
reconciliation partners commissions
in charge of cleaning and maintenance staff
contact with providers

2015-032016-03

Receptionist

Sant Jordi Gracia, carrer de Terol 35 Barcelona

Customer service, Conducting check in/check out procedures, Cash flow management Booking, cancelation, overbooking and no show management, Hostel activity planning, Establishing and developind personal contact with all the guest Keeping common area tidy

2014-052014-10

Receptionist

Ella Hostel , Carrer de Girona 39, Barcelona

 Welcoming guests, Check in/check Out, procedures, Cash flow management, providers Contacts, data and offers updating management, booking cancelation, no show, overbooking management, keeping common area tidy

2007-022009-03

Manager

UNI EN ISO 9001
Manager Tecnoarch s.r.l. Via delle Ville IT-81100 Caserta(Italia) Order Management, maintenance management of ordinary office equipment, archive date managmen, prevent non-conformances's-product, process, system, equipment, Identify & record problems, provide solutions.

EDUCATION

May 2012Aug 2012

Test Engineer (Internship)

AVL Iberica S.A  calle Trafalgar 53 desp. 17 ES-46021 Valencia (Spain)

Engine Test in FORD factory on gasolines engines , Studing and Drawing of improvment of test cells, Installation Cooling system fixed (water,oil and turbo), Calibration of measurament devices (Temperature and pressure)

20052011

Mechanical Engineer

Seconda Università degli Studi di Napoli

Final Work about Planning and Scheduling Manufacturing (a Metalmecanichal Industry)

Knowledges About Mechanic,Energetic and Industrial management, Studing and Sizing of Mechanical Components and Machines (Turbines, Compressor, Pumps ,Cogwheels and blades) , and Equipment construction.

19992004

Scientific Graduation

Liceo Scientifico "A.Diaz", Casera (Italy)

Informaciónes adicionales

Numero N.I.E. : Y0677298-P

Languages

  • Italian - Native

  • Spanish - Fluent

  • English - Fluent

Job-related skills        

  • Good organization and Communication Skills in a Team Work

  • Working under pressure

  • Quikly approach to Problem Solving

Technical skills

  • Channel manager (assd , opera,)
  • Microsoft Office
  • Photoshop

Other skills

  • Passion for Food and gastronomy
  • Traveling
  • Passion for Music
  • Guitar and Piano player