Download PDF

Pamela McCullough

Process Efficiency * Continual Improvement * Trouble Shooter/Problem Solver * Customer Focus * High Autonomy * Vendor Mgmt * Highest Integrity

Work experience


Payroll Manager

Sutherland Lumber Company

Payroll Manager for a large regional lumber company. Consistently completes projects ahead of deadline, to allow for frequent assistance to other business areas with projects to maintain smooth business workflow.

►Created a “Tax Control” workbook system to track 89 different payroll taxes for 13 company locations; this slashed monthly and quarterly tax preparation time in half, saving 320 man hours annually.

►Reorganized manual filing system with 30 years of entries, used by accounting, HR, administration, and tax departments; allowing for quick referencing, plummeting research time 50%.

►Highly skilled at multi-state tax filings.

►Aggressively cut semi-monthly payroll processing time by over 87%, and maintains payroll records for over 1,500 employees.

►Discovered several non-compliant processes, bringing it to the CEO’s attention, resulting in sweeping changes in protocol.

►Successfully negotiated $60K in operating expense reimbursements from difficult state agency.

►As an expert in Excel™, reduced a key accounting process from 4 man hours to 5 minutes, a 97% reduction, while nearly eliminating errors.

►Fiduciary Tax experience includes trusted to prepare personal trust tax returns for company’s owner and family.



Office of Doug DeFrain, CPA, LLC

Associate Accountant for reputable CPA firm. Provided regular accounting and financial management
services for over 20 clients.

►Highly skilled at multi-state tax filings.

►Managed and tracked over 800 clients during tax season, bringing order to a chaotic situation.

►Prepared tax filings have never resulted in fines or penalties.

►Managed accounts payable for multiple clients.

►Generated annual Forms 1099 and W-2 for business clients up to 125 employees.

►Created QuickBooks™ ledgers from scratch for several businesses and trained clients on proper usage and maintenance.

►Known for going beyond expectations, and for doing the right thing, not just the easy thing.


Manager of Operations

Tree Care LLC

As Manager of Operations, I managed all accounting and operational functions, including administration, bookkeeping, accounts payable and receivable, taxes, insurance, payroll, advertising, and customer support.

►Created a “Dashboard” for viewing real-time financial status of company.

►Worked closely with CPA to resolve 5 years of tax filing issues, preventing $1.7M in fines.

►In first month of employment, preformed a comprehensive capital equipment audit, saving company
over $720K in unneeded insurance coverage.


Parts Pro/Inventory Manager

Advance Auto Parts

Starting in customer service, I quickly assumed roles of Parts Pro and Inventory Manager, saving one store nearly $30K in inventory shrinkage.


B.S.B.A in Accounting

DeVry University