Pamela Du Pont

Work experience

Work experience
Mar 2008 - Present

Administrative Assistant/Volunteer Coordinator

Amerian Red Cross


Mar 2009 - Present


Excelsior College

Certificate Program completion date anticipated for June 2010 with roll-over enrollment into Bachelor Program



Medical Terminology

Interpretative knowledge and comprehension of clinical vocabulary as well as HCSPC, CPT-4, ICD-9

Insurance Risk Analysis

Strong analytical abilities and demographic dessemination (applied) knowledge and expertise.

Project Management

Experience in project coordination and program management for corporate improvement initiatives. Service as task force facilitator, process documentation expert, compliance expert, process manager, and program coordinator. Business improvement projects credited include  Reinsurance Program, MVP Health Care, Inc. and Volunteer Program, American Red Cross Mid-Atlantic Blood Services. 

Adjudication & Finance Software

CSC, Erisco, Unisys, Lawson, ADP, Hemasphere, and LMS proficiency

Microsoft Office Suite

Proficiency with Microsoft Word , Word Perfect, Power Point, Excel, and Outlook program applications. Advanced ability with Microsoft Access.  Proficiencies include documents, spreadsheets,  charts, graphs, and presentations as well as macro applications and interface capability (Crystal/Business Objects report-based software)

Customer (Internal/External) Service & Support

Exemplary representation of organization mission, objectives, and services to all internal, external, affiliate and community customers, clients, and sponsors.  Integrity - driven communications and performance at the highest standard.


Service-oriented initiatives

community- affiliated programs and services

 health care legislation/reform activities