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Work experience

Sep 2014Present

Sales Specialist

  1. Sales Specialist solution Listening to customer requirements and presenting appropriately to make a sale.
  2. Maintaining and developing relationships with existing customers in person and via telephone calls and emails.
  3. Maintaining and developing relationships with existing customers in person and via telephone calls and emails.
  4. Cold calling to arrange meetings with potential customers to prospect for new business.
  5. Responding to incoming email and phone enquirers. Acting as a contact between a company and its existing and potential markets.
  6. Negotiating the terms of an agreement and closing sales. Negotiating the terms of an agreement and closing sales.
  7. Gathering market and customer information. Representing their company at trade exhibitions, events and demonstrations.
  8. Negotiating on price, costs, delivery and specifications with buyers and managers. Challenging any objections with a view to getting the customer to buy.
  9. Advising on forthcoming product developments and discussing special promotions.
  10. Recording sales and order information and sending copies to the sales office, or entering figures into a computer system.
  11. Reviewing your own sales performance, aiming to meet or exceed targets.
  12. Attending team meetings and sharing best practice with colleagues.

Aug 2011Apr 2014

Technical Solution Sales Representative

  1. To work closely with senior resources in the organisation to identify, establish business opportunities and convert prospects into sales.
  2. To meet sales targets.
  3. To develop and implement sales strategies, secure new business opportunities and establish a superior solution image.
  4. To manage strategic relationship with clients & key partners.
  5. To provide technical and solutions support (in collaboration with Technical Team), which includes full spectrum of pre-sales function.
  6. Continuous marketing research that help understand prospects and target markets; taking the market research to next level by creating a knowledge database used in sales.
  7. Understanding the underlying technology, processes and architecture and updating yourself on the latest trends to be shared with prospects to assist in sales process.
Feb 2007Aug 2011

Senior Process Associate

KGISL(KG Information Systems Limited)

Senior Process Associate

1. Develop a sales strategy to achieve organizational sales goals and revenues

2. Set individual sales targets with sales team

3. Delegate responsibility for customer accounts to sales personnel

4.Co-ordinate sales action plans for individual salespeople

5. Oversee the activities and performance of the sales team

6. Ensure sales team have the necessary resources to perform properly

7. Monitor the achievement of sales objectives by the sales team

8. Evaluate performance of sales staff

9. Provide feedback, support and coaching to the sales team

10. Plan and direct sales team training

11. Investigate lost sales and customer accounts

12. Generate timely sales reports

13. Formulate sales policies and procedures

14. Cultivate effective business relationships with executive decision makers in key accounts


Sales, Team Player, Positive Attitude, Quick Learner
  1. Excellent communication in written and spoken, crisp grammatically superior, accent free English.
  2. Proven/demonstrable sales experience ,Listening skills, Passion for technology and selling software solutions and services and Technical understanding of IT tools,
  3. Technical bent of mind; passion for technology
  4. Experience in selling software technology, products and software solutions based on open source technologies is highly desirable.
  5. Experience of selling Content & Knowledge Management solutions is highly desirable.
  6. Efficiency with IT office software tools (MS Word, MS PowerPoint and MS Excel)
  7. Strong interpersonal and communication skills.
  8. Ability to understand a business scenario quickly and suggest the solutions around the business scenario.
  9. Pre-Sales activities such as Top level discussion with customers to establish clearly the business strategy, Resolving any queries around the proposal from the customer.
  10. A constant hunger for learning the new events, trends, technologies. 




Annamalai University

English communication 

Computer Skills

1. Operating Systems: Windows 7,8,10

2. Packages Known: MS Office (Word, PowerPoint, Excel)

Business Tools


2. Velocify


4. MS PowerPoint

5. MS Word

6.MS Excel

Education and Experience

1 Bachelors Degree in communication

2. Lead generation through different ways

3. Finding new prospects and potential corporate and individual buyers.

4. Up selling and cross selling in existing clients list.

5. Experience in all aspects of planning and implementing sales strategy

6.Technical sales skills

7. Proven experience in customer relationship management

8. Knowledge of market research

9. Experience in managing and directing a sales team

10. Relevant product and industry knowledge

11. Experience with relevant software applications

12. Identify New Potential Customers for the Business Development.

13. Analyzing Competitor Activities and Reporting to Related Officers.

14.Increasing Sales through existing Corporate Clients and through New Clients

Palavi Varma