Phillippe Brandner

Project Manager/ Customer Relations Specialist


I am a successful small business owner and project manager with over 25 years of experience in the home improvement field. I am capable of managing multiple projects simultaneously, establishing and adhering to project budgets guidelines, and managing customer expectations. I have excellent communications skills with a strong background in customer relations and conflict resolution.

Work experience

Work experience

Project Specialist,  Interiors

Feb 2013 - Dec 2015
Lowes Home Improvement

Implemented a new project design and sales program at the Palm Desert location, exceeding first year sales targets by 138 percent.

 Interviewed customers to establish project scope and budget, conducted site surveys to collect site specific information, and developed project designs and implementation plans.

Presented completed plans and budgets to customers to close sales.

Actively engaged with customers and contractors during the entire project life cycle to ensure customer satisfaction, project integrity, and adherence to the project plan.

Developed sustainable leads to meet annual sales projections.

Owner, Operator

Mar 1993 - Nov 2013
Kitchen and Bath Masters

Developed and implemented a new home design and renovation business.

Grew business to include both residential and commercial customers generating sales in excess of $400,000 annually.

Developed interior design plans exceeding customer expectations to close sales.

Performed renovations at customer locations ensuring project budgets, time lines, and design were in accordance with the  agreed upon project plan.

Project Manager

Apr 1987 - Mar 1993

Managed multiple large scale programs for the D. o D.

Responded to D. o D. requests for proposals and developed $1,000,000 plus project plans.

Designed and implemented targeted sales programs to increase revenue.

Managed employees across multiple departments to support D. o D. projects.

Hardware Engineer

Mar 1985 - Apr 1987

Maintained hardware for military communications systems.

Conducted on-site surveys for implementation of new hardware.

Worked with customers representatives to ensure timely implementation of new hardware components. 

Technical Controller

Feb 1982 - Mar 1985
U.S. Army

Maintained secure communications lines for Department of Defense.

Responsible for fault isolation, daily cryptographic change and system integrity.



Project Management and Implementation

Apr 1990 - Sep 1990
EDS,  Herndon Va.

Project management program,  company provided

Business Management

May 1988 - May 1989
University of Maryland

Studied business management principles, degree program not completed.

High School Diploma

Sep 1976 - Jun 1979
Toms River North,  Toms River, N.J.


Home design, project management

Cutting edge electronics, technology

Long distance cycling,  camping, outdoor recreation

Volunteering, community support