Download PDF

Summary

I am an organized, detailed, team player with many years of customer service experience.Though not listed on my resume I have  held many other positions such as assistant office manager,invoice clerk, assistant payroll clerk, and as a admissions advisor. I served as student trustee and sat on the college board while in college.  I have commanded the attention of up to 30 students at a time. I have developed persuasive skills and the ability to understand and interpret human behavior.  I am a competent self-starter having the ability to work within schedules and itineraries with little or no supervision. I have dealt with of the security of classified information.   I have training in Stress management, Interpersonal Communications, Professionalism, and Effective Communication. I have a clean driving record, secret clearance which can be reinstated.

Work experience

Sep 2006Jan 2009

Instructor

Swift Transportation Inc. corp.

Provide classroom training and /or hands-on performance oriented training, needed to become licensed commercial drivers.

  • Develop and maintain instructional materials including lesson plans, practical exercises and other lesson material.
  • Educated students onthe importance ofdefensive driving.
  • Evaluate student's performancedaily.
  • Engaged in ongoing development of teaching skills as part of faculty improvement to maintain Postsecondary Education requirements.
  • Provide definitive technical advice and assistance to Academy Manager.
  • Maintained a high level of security in student files and information.
  • Knowledgeable in Federal DOT rules and regulations.
May 2006Jun 2006

Terminal Manager/ Dispatcher

Oil Transportation

Assured all customer deliveries were dispatched in a timely manner and all loads were received within the customers' requested window.

  • Retained company customer inventory in a satisfactorily manner.
  • Maintained all customer and employee information as proprietary.
May 2004May 2006

Armed Security Officer

Altuiiq/ Wackenhut Security

Daily performed access control on a military installation while providing great customer service.

  •  Routinely meeting and greeting large numbers of both civilian and military personnel.
  •  Requiring Government clearance.
  • Acting duty sergeant was responsible for fellow officers on shift, and all situations.
  • Checked the validity of all identification upon entry to the post.
  • When presented with proper documents issued visitors with vehicle passes.
  • Administer policies, practices, & procedures that reflect the security posture of garrison and tenant activities on the installation.
Aug 2000May 2004

Business Owner

Wideman Transportation Inc.

I was daily involved in the logistics of transportation of classified materials for the Federal Government requiring a D.O.D Secret Clearance, and a class A CDL.

  • Enforced all Department of Transportation rules & regulations.
  • Verified shipping documents, approved load count, product codes on all shipments.
  • Accounts Payable/Receivable.
  • Processed all business license's and corporate records.
  • Served as Safety Director for company.
  • Coordinated schedules for pickup and deliveries for  Government Customers Nationwide
  • Secret Clearance is currently dormant, can be reinstated.
Jul 1998Aug 2000

Deputy Sheriff / Correctional Officer

Norfolk Sheriffs Office

 I was routinely responsible for the safety and security of incarcerated inmates.

  • Provided escort to visitors with in the jail.
  • Rotating Floor supervisor in charge of 4 to 6 fellow officers as well as inmates
  • Supervised inmate workers, while performing daily duties with in the facility
  • Required to move prisoners with-in the city jail on daily basis.
  • Transported inmates to other facilities.
  • Monitored surveillance cameras of inmate activity.
  • Resolved various inmate disputes through effective communication.
  • Processed paper work for in-take of new inmates

Education

May 2004May 2004

Certificate

Aluiitq Wackenhut Security
Jul 1998Jul 1998

Certificate

Norfolk Sheriffs Office
Oct 1993Oct 1993

Diploma

Deisel Truck Driving School
Aug 1985Jun 1987

Associates

Rockvalley College, Rockford Il