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I am a deferred University Student, and a highly creative, energetic individual seeking a full time or casual position to further my skills and experience in a customer service based position. I have undertaken various part time jobs as a customer service representative having 5+ years of customer service experience. I have the ability of working with minimum supervision coupled with strong interpersonal and organizational skills. I am a hardworking, motivated and trustworthy employee, with extremely high professional standards. I am able to work well under pressure and have the ability to adapt to varied situations. I enjoy working, and thrive on the challenges that it can present.

Work experience

Jul 2014Aug 2014

Bartender and Waitress

Finley Golf Club
Bartender and Waitress, Mixed and served beverages to patrons of the bar and dining room Cleaned the bar area and glassware Maintained appropriate stock levels for the bar and restocking when necessary Displayed excellent customer service and cash handling skills Engaging customers with daily specials while alternately suggesting other popular more profitable menu items
Sep 2013Jun 2014

Barista and Waitress

Norgen Vaaz Café
Barista and waitress, Provided friendly, efficient customer service while creating a warm and welcoming atmosphere for all customers Prepare and serve beverages, such as coffee, espresso, bended coffees, or teas to a high standard Sanitize and maintain clean and efficient work areas, coffee machine and utensils while under pressure Check temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning Responsible for opening and closing the shop, balancing cash to receipts as well as
 maintaining and ordering stock

Jul 2013Mar 2014


Trades Assistant, Baldivis
Home Improvements Assisted with specific trade activities such as carpentry, concrete, brick laying and paving Verify and manage daily pricing of goods Plan and conduct quotes for clients Interpret plans and specifications to conduct appropriate calculations of materials
Nov 2011Dec 2012


Trades Assistant, Baldivis
Waitress, Prepared bills and settled payments Responsible for monitoring stock levels and rotation Prepare and serve coffee and tea Providing exceptional customer service including table service Answering incoming calls and arranging restaurant bookings

Oct 2010Nov 2011


Mandurah Offshore Fishing and Sailing Club
Waitress, Waitress in the restaurant and assisting with food preparation/general cleaning in
 the kitchen Serve customers including table service Set up restaurant for service Attend to restaurant bookings Assist in the preparation and organization of major events such as the annual
 Mandurah Boat Show, Commodores Ball, weddings and other large functions



Curtin University

Grade 12

John Tonkin College