Pablo Herrera

Pablo Herrera

Work History

Work History
2010 - Present

Corporate Information Systems, Technologies and Process Manager (CIO, CPO)

Empresas Ariztía

Empresas AriztiaAriztía is an Agricultural and food industrial Holding formed by several companies. Its main business is the broiler chicken and turkey production and comercialization. It's got 4000 employees, with 3 chicken and turkeys processing plants, 1 food plant and 1 sausages processing plant. - Prepare an IT Plan aligned to Business Strategy- Analysing, selecting a new ERP for all companies and business areas- Improving IT area, incorporating best practices like COBIT, ITIL and PMI- Looking for world class technologies that can improve the business efficiency and profitability- Designing and implementing BPM area and Improving kew business processes.

2008 - 2010

Corporate Information Systems and Technologies Manager (CIO)

ALVI Supermercados Mayoristas S.A.

Holding Consorcio Mayorista, formed by ALVI Supermercados Mayoristas S.A., DIPAC S.A., Red D'Todo S.A. and Mayorsa S.A. (Perú). US$500 millions Retail Company

- Aligning IT to Business Strategy

- SAP consolidation, develop under exploited functionalities

- Professionalising IT area, incorporating best practices like COBIT, ITIL and PMI

- Looking for world class technologies that can improve the business efficiency and profitability

Main achievements:

·        Successfull SAP R3 Retail Implementation on Dipac (filial of Consorcio Mayorista). Modules FI, CI, SD, MM, WMS.

·        Successfull SAP Technical Upgrade to 6.0 release.

·        Successfull migration of the full SAP landscape to a new Hosting Service provider, gaining in performance, improving level of services and reducing costs.

·        Improve contracts SLAs with service providers, and optimizing costs looking for efficiencies.

·        Form a new IT structure, with a process view, improving the level of services and quality for the entire company.

·        Support for IT procees for the whole company and filials.

2004 - 2008



Chief of Information Officer

Three business units: Agroindustry raw materials manufacturing and trading (agrochemicals and seeds) and Retail (garden and pets care products). With 14 own points of sales in Chile and filials at Argentina and Perú. More than 650 employees and annual consolidated sales of US$100 millions. 

·        Definition of IT strategies that supports strategic management of the core business.

·        Elaboration of IT Strategic Plan aligned to Business strategic Plan and corresponding IT Investments and Projects Development Plan.

·        Improving the use of the JDEdwards ERP System, implementing both new and under exploited functionalities that add value to the business process.

·        Incorporating Business Intelligence tools that support the making decisions process.

·        Definition of security policies and IT standards for the company.

·        Elaboration of the Disaster Recovery Planning (DRP).

·        Prepare and control the IT Budget.

·        Improving the operational availability and performance for the company systems..

·        Ordering and professionalizing the activities of the Area, establishing Service Levels Agreements for its process with internal customers.

·        ISO 9000/2001 Internal leader auditor (Quality management system).

·        Leading a 10 people team.

Main achievements:

·        Implementation ERP JDEdwards in several Anasac correlated companies.

·        Implementation of Business Intelligence Models using  QlikView.

·        Implementation of Warehouse Management System WMS Expert/Storage-Symbol, allowing an efficient handling of localizations and finished products inventory (development of interphases with JDEdwards).

·        Implementation of Point of Sales System (POS) and development of interphases with JDEdwards

·        Implementation of Manufacturing and Raw Materials Planning System (MPS/MRP), allowing savings of a 10% of raw materials inventories, improving lead times and fill rates.

·        Leading the Enterprise Budget Elaboration Process (sales, purchases, investments, expenses).

·        Modernization of the Telco Platform achieving savings of 10% per month.

·        Incorporate metrics that allows measuring and improving the inner client Quality of attention and service.

·        Outsourcing of process establishing Service Level Agreements, improving the availability and Service levels of the Computational and Network platform: Support and Help Desk, Housing y Server Management, Corporative Printing.

2002 - 2003

Information Systems Development Manager

Metropolis Intercom S.A.

(cable TV and Telecom)

·Defining Development strategies aligned to the business strategies.

·Leading several development projects of business support systems: customers management; Sales, Marketing and Publicity; Operations and Logistic; Finance, Accountability and Human Resources. Development and Parametrization of JDEdwards ERP System.

·Leading a 18 people high performance team.

Main achievements:

·Develop of “Products and Promotions System”.

·Implementation of the World Class Human Resources System (RHPro).

·Implementation of Corporative Intranet.

·Leading the Datawarehouse Project using Microstrategy.

·Implementation of the JDEdwards Users Help Desk.

·Elaboration of Development Strategic Plan aligned to IT Strategic Plan and Business Strategic Plan.

1997 - 2002

Chief of Technology and Network Department

(middle size bank)

·        Incorporatong of new technologies and updating the existent platform.

·        Managing of Telecomunications, Networks and Telephony of the bank and its branches.

·        Managing the Information Security in accesing  the global bank network (IBN).

·        Leading the projecto “Outsourcing of Bank Datacenter to IBM”. Costs, contracts, execution and beginnings.

·        Leading the project “Mobile Transactional Bank”. Multidisciplinary Team.

·        Leading the project "Contact Center for Corpgroup enterprises", inbound and outbound call center for customers. Multidisciplinary Team.

·        Improving and renewing of Telecommunications Platform, with savings of 12% of expenses.

·        Leading a Telephony expenses reduction program with savings of 15% per month.

·        Leading a team of 6 people.


Senior DBA and Systems Engineer

Bigs and complexs Unix System Engineer and Sybase DBA





ERP JDEdwards

- Project Management, Implantation Process, Intregation Projects


Harvard Method, course at Pontificia Universidad Católica de Chile

Leadership and Communication

Course of Directive Leadership Pontificia Universidad Católica de Chile    2008   Postgraduate in Effective Communication, Leadership and Human Skills Dale Carnegie 2006   Seminar of Leadership and Team Working  2002

Project Management


Electronic Civil Engineer U.T.F.S.M. and MBA at Pontificia Universidad Católica de Chile. Wide knowledge in business process, strategic planification, operations, finance and management systems. Interest in working leading some business support unit like Administration, Planification, Operations Management and Information Systems and Technologies.Wide experience in Project Management, ERP Systems implementation and business intelligence. High ability and wide experience leading high performance working teams, motivated and encouraged with the objectives of the company. Excelent communication and interpersonal relations abilities, good capacity of work under pressure with a high level of efficiency. Autonomy and commitment with the Enterprise goals.


- Native Spanish Speaker

- Int- Advanced English Level, Spoken and written

"Dymanic English Program" with 9 levels at Northamerican Institute