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Work experience

Jul 2007Present

Sales & Network Marketing Manager

Oriflame

·Increases sales by 25%, reaching historic sales both in LC andEuros.

·Increased sales development leadership by 44% in 2009.

·Increased by 32% cash award winners.

·Increased by 25% total Sales Force in 2009.

·Implemented Oriflame University Nationwide, combining internal and external trainers

May 2004Feb 2007

Customer Service and Operations Director

Kupfer S.A

·        Directed customer service strategy through all business units, with 95% Service level.

·        Lead and managed a US$1 MM successful infrastructure project.

·        Achieved 80% of  customer satisfaction in monthly survey.

·        Managed over 14 branches nationwide.

·        Opened and started up 3 new retails.

Aug 2001Apr 2004

Customer Manager

L Oreal

·Led sales and distribution team in SAP project

·Reengineered processes and configured SAP for pricing strategy in all distribution channels.

·Increased customer service level by 10%.

·Lead along with mayor accounts the B2B roll out, from the project design to implementation.

·Re oriented customer service teams, achieving the “Customer Award” prize, awarded by a mayor account. 

Dec 1998Dec 2001

Business Logistics Manager

Dos en Uno / Arcor

·Reduced by 15% operational costs.

·Eliminated by 30% redundant sales routes gaining 10% more profit.

·Led MM and WM team in JDE EDWARDS project

·Managed all facilities and retails.

May 1997Nov 1998

Sales Account Manager

Ericsson

·Increases sales by over 200%.

·Increased by 10% overall market participation of mobile phones.

May 1994May 1997

Sales Operations Manager

Nike

·Implemented successfully all salescorporatereporting in just 2 months.

·Lead all systems and sales support cycle for all business units.

·Implemented in 4 months all new facilities and showrooms.

·Organized national and regional sales meeting reducing by 10% the costs.

·“ Outstanding Performance” award in the Latin American Region. 

Education

Machabeng High School
19982001

Master in Marketing and Commercial Management

ESEM, Spain

Programa de Especialización Internacional. El Master en Marketing y Gestión Comercial, es un programa de postgrado dirigido a personas que desempeñen o estén llamados a desempeñar cargos y funciones de Director de Marketing, Director Comercial o Director de Ventas

Skills

Network Marketing
Innovation
Team Player
Excellent Listening Skills
Strategic Planning
Above average strategic planning skills.
Motivational Coach
Public Speaking

References

Nelson Cortes

To be really honest, during a professional career with multiple and diferent experiences in multinational companies and business cultures, we come up with just a few people that really become referents and become a top of mind in our path. Pablo is no doubt for me, apart from been a class mate in the Master’s degree, the person from whom I learnt to reach my highest level of development needed to really stand out from the average, as well as those aspects that are developed and not learnt, like commercial keenness, leadership, to go beyond paradigms, relationship building, communication skills and exceptional negotiation qualities, which left me with the task of learning from him and assimilating such unique leadership skills.

With total transparency, I can assure that in many of my actual commercial actions, like presentations where I have had to stand before 500 attendees, I have applied all my learning from Pablo. His level of companionship, exceptional humor and the way that he faces his life in such an optimistic way stand out clearly.

If I had the chance to choose a professional with excepcional aptitudes to manage people, adapt to multicultural enviorements, high level of customer relationships, the first name that comes up is Pablo Quappe, a professional that really makes the difference and scrutinizes paradigms, and that, really requires talent.

 12 de Junio 2010, Nelson Cortés Director Regional Access International Inc. Los Angeles California – USA.

Gonzalo Borras

“Mi recomendación de Pablo puedo dividirla en: a) Desde el punto de vista profesional/técnico/formación, Pablo supera los niveles standard. b) Desde lo funcional y operativo: b1) Es un excelente formador de equipos de trabajo b2) En lo referido a los planes y objetivos, logra llevarlos adecuadamente adelante en base a: b2.1 Muy buena comunicación b2.2 Muy buena planificación y distribución de cargas de trabajo b2.3 Muy buen seguimiento de los planes y objetivos, con retro alimentación permanente a sus supervisores y equipo de trabajo. c) Desde el punto de vista personal, Pablo es una persona muy leal (no obsecuente), con una cuota muy alta de franqueza y honestidad intelectual con los que se relacionan con él. Es una excelente persona” April 21, 2010

Gonzalo Borras , Director Financiero , AIT S.A. - Grupo Arteche managed Pablo at Dos en Uno / Arcor

Rodrigo Quezada

“Pablo was already Sales Manager at Oriflame Chile when I enter Oriflame Regional Office Latin America. As a Project manager I worked with Pablo in some important projects doing the implementation into his sales force and sales department. For that reason I get to known him very well in his daily activities and tasks on the Network Marketing Industry. Pablo is a very people person, open and fair. He's very focused on the field, on the sales force and on the results. He's a totally committed person, who knows very well the network marketing industry and how it works, so he could always give very clear messages and goals to the leaders of his sales force. He also is a very charismatic person which made him very successful and known during the events and launches. Network marketing seem to give him easy. His skills are aligned to what this kind of job needs, perseverance, clear mind, focus and empathy. I also get to know Pablo in a more personal way and what I can say is that Pablo is a good friend, trustful, fair and direct. In a few words: totally committed, field oriented,effective, results oriented. great person and manager.” May 19, 2010

Rodrigo Quezada , LA Regional Project Manager , Oriflame worked directly with Pablo at Oriflame

Professional Presentations

Summary

Ambitious and result oriented leader with over a 15-year career.

Excel in business and people`s management.  

Successful experience in virtually every business related management position, from sales, sales operations, business operations to logistics.

Highly talented and motivated professional especially in multi cultural start up and on going changes companies.

Vast travelling and living abroad experience with a solid multi cultural background.

Global and local oriented executive.

Very field and team work player.

Interest

Golf (Handicap 9)

Bodyboarding

Follower of TOM PETERS

Chef

Social Activities

Objective

A highly experienced and talented professional seeking a position as a Sales Director (Regional); Managing Director (General Manager) in a company that needs innovation and a real leapfrog from actual results and market position. Extensive travelling experience (living and working) in Latin America.