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Work History

1999-042003-02

Customer Service Rep

Crowley American Transport

Customer Service Rep Jacksonville, FL, USA Establishes initial booking and setup intermodal moves if appropiate. Negotiates rates between customer and pricing department. Completes appropriate documentation, bills of lading, online SED, hazardous documents. Builds relationship with client base. Tracks online container movement and keeps customer informed of cargo status.

1988-081999-04

Customer Service Rep

Bellsouth Telecommunication
Customer Service Rep Jacksonville, FL, USA Establish new service Transfer existing service upsell new products and services explain bill

Education

19881991

AS

Sante Fe Community College

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