Download PDF


My name is James Di Blasi, and I have been working in the IT Industry since Early 2008,

I started off at an Accounting company called HMH where I was thrown into the deep end providing 1st/2nd level support but also managing DR and some network/servers.

I currently work at Kinetic IT as an Associate System Engineer, which now see's me managing some projects, in charge of various problem records and changes and also some DR.

Work experience

Jan 2010Present

Associate Systems Engineer

Kinetic IT (Melbourne Water)

I am currently employed by Kinetic IT who manage the Melbourne Water environment, for the past year I have been apart of the Deskside team with various roles and responsibilities.

  • Manage Brooklyn DR
  • Solve various Technical Problem Records.
  • Have managed the PC Distribution project making full quota for month's January to February 2011
  • Provide 2-3rd level support for Melbourne Water Employee's and contractors in currently a Windows 2k3 environment
  • Blackberry EP for Melbourne Water.
  • Experience with Altiris and SMS and now migrating to SCCM

Some other applications that I have come proficient in supporting are:

Citrix,RA,Map Info,Myob,Quickbooks,Microsoft Office Suite 2003/2007/2010,



I have completed and are ITIL V3 Certified.

Jan 2007Mar 2008

Victoria University

Diploma of Information Technology


Server 2003 Environment
I have been supporting the Server 2003 Environment since 2008 and have a very good knowledge it and also have the necessary certification.
Sharepoint Server 2007
I have been developing Sharepoint Sites on and off since late 2009 , I have recently resumed sharepoint development on a part time basis at kinetic IT along with my usual day to day ASE role.