Jackie Knight

Jackie Knight

Work experience

Work experience
Jan 1998 - Present

Director, Academic Advisement

Coppin State University

·Developed and implemented undergraduate advisement system policies and procedures in collaboration with Schools and Departments

·Managed the Academic Advisement office in its daily operations.Supervised staff; delegated responsibilities to others as appropriate; oversaw assessment of advisement office programs and advisors and modified short and long-term goals as needed

·Coordinated retention efforts with other departments

·In conjunction with Information Technology staff, developed, implemented and maintained effective and efficient technology systems

·Reviewed and revised, as appropriate, advising and registration procedures and processes

·Established advisement schedules that are flexible and responsive to the students’ needs

·Has total responsibility for registration procedures for all new students

·Prepared and recommended department budget to Enrollment Management Vice President and allocated funds appropriately

·Served on relevant campus committees in a cooperative effort to improve retention and meet the diverse needs of today’s college students

·Served on standing committees as requested by committee chairs and/or designated by the Vice President of Enrollment Management

·Responsible for all programs, publications, events, and workshop decisions made by the Advisement staff

·Responsible for identifying trends and implementing strategies to increase student retention of first year students

·Prepared monthly, quarterly, and annual reports illustrating progression and achievement of office goals and objectives

·Coordinated the Freshman Seminar Program

Oct 1996 - Sep 1998

Coordinator, Testing and Freshman Advisement

Coppin State College

·Supervised the implementation of policies and procedures for the Placement Testing, academic advisement, and Mentoring Program

·Assisted in the coordination and implementation of strategies that aid in increasing the College’s retention rates

·Assisted with the advising and registration segment of the New Student Orientation and Registration Program

·Facilitated advising workshops for students, staff and faculty

·Collected and maintained statistical data

·Prepared reports to be viewed by the Director

·Proctored the College’s Placement Test

·Taught Freshman Seminar Course

Jan 1993 - Oct 1996

Coordinator, Freshman Mentoring Program

Coppin State College

·Developed, implemented, and coordinated the College’s Freshmen Mentoring Program

·Coordinated student support programs and activities for program participants

·Recruited student, staff, and faculty mentors

·Facilitated mentor training workshops

·Organized programs which aided in the increase of freshmen retention rates

·Monitored and tracked the academic progress of program participants

·Provided academic and career advisement to traditional and non-traditional students

·Taught Freshman Seminar course

Jan 1992 - Jan 1993

Data Entry Processor

·Processed admissions applications

·Entered SAT, ACT, GED scores

·Typed and mailed acceptance and denial letters

·Conducted campus tours



Bachelor of Science

Coppin State College

Master of Education

Coppin State College
Sep 2010 - Present


Morgan State University