Susanne Ericsson

Susanne Ericsson

Work History

Work History
Jun 2007 - Present


Handelsbanken Finans

Credit assessments over telephone and customer service for bank customers and resellers. The service also includes administrative work.

Feb 2007 - Jun 2007

Nordea- back office


I worked at Nordea and was handeld back-office data, such as verifyingand  registration of applications.

Mar 1997 - Jun 2007

Store staff


Worked full time with the company since 2000. I was study  since the fall of 2004, but worked at the store in the summers between semesters. The tasks consisted of diverse store duties such as cash handling, opening and closing of the store, telephone exchange, complaint handling, pricing, product exposure, purchasing and order receivers (both in the shop and over the phone).Invoicing has also been part of my job.


Jan 2005 - Jun 2007


Stockholm University

Courses inkluded in my studies:

Business Master Thesis                 

Business and bachelor thesis         

Business specialization course 


Statistical survey methodology       

Data-based Financial control                               

Business Law                                       

Marketing Law               



Language and Computer

Language skills:   Swedish - native English -  speak and understand well German - speak and understand some     Computer skills: Mastered the following computer programs: Microsoft Office Scala SPCS Cash Nova  


Through my experience from current and past work, I have develop my abilities to create a good customer relation and also understand the vital importance of good communication between colleagues. I am flexible wich I have learn through work at times during high stress and at the same time manage to handle different tasks. 

I have easy to learn and understand new information.


Commission of trust

2007 - Economists Days

Economists' Days is a career fair for business students at the University of Stockholm. During the fair, I was team coach for the interview sessions department, which meant that I had to organize and coordinate the tasks and the employees that were needed. Beacuse of that the interview sessions could run smoothly.


I like to spend my spare time with my family and friends. I also try to work out as much as possible.



References available upon request