Susanne Ericsson

Susanne Ericsson

Work History

Work History
Jun 2007 - Present

Creditmanager

Handelsbanken Finans

Credit assessments over telephone and customer service for bank customers and resellers. The service also includes administrative work.

Feb 2007 - Jun 2007

Nordea- back office

Studentconsulting

I worked at Nordea and was handeld back-office data, such as verifyingand  registration of applications.

Mar 1997 - Jun 2007

Store staff

Verktygsboden

Worked full time with the company since 2000. I was study  since the fall of 2004, but worked at the store in the summers between semesters. The tasks consisted of diverse store duties such as cash handling, opening and closing of the store, telephone exchange, complaint handling, pricing, product exposure, purchasing and order receivers (both in the shop and over the phone).Invoicing has also been part of my job.

Education

Education
Jan 2005 - Jun 2007

Masters

Stockholm University

Courses inkluded in my studies:

Business Master Thesis                 

Business and bachelor thesis         

Business specialization course 

Economics                                   

Statistical survey methodology       

Data-based Financial control                               

Business Law                                       

Marketing Law               

Skills

Skills

Language and Computer

Language skills:   Swedish - native English -  speak and understand well German - speak and understand some     Computer skills: Mastered the following computer programs: Microsoft Office Scala SPCS Cash Nova  

CustomSmall

Commission of trust

2007 - Economists Days

Economists' Days is a career fair for business students at the University of Stockholm. During the fair, I was team coach for the interview sessions department, which meant that I had to organize and coordinate the tasks and the employees that were needed. Beacuse of that the interview sessions could run smoothly.

Summary

Through my experience from current and past work, I have develop my abilities to create a good customer relation and also understand the vital importance of good communication between colleagues. I am flexible wich I have learn through work at times during high stress and at the same time manage to handle different tasks. 

I have easy to learn and understand new information.

Interest

I like to spend my spare time with my family and friends. I also try to work out as much as possible.

Certifications

Certifications

References available upon request

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