The Hospital at Westlake Medical Center
Ensured all insurance requirements where met, and informed patients of their financial liability prior to arrival for services. Analyzed insurance coverage and benefits for service to ensure timely reimbursement. Obtained all prior authorization certification and/or authorizations as appropriate. Obtained authorizations based on insurance plan contracts and guidelines. Documented billing system according to policy and procedure. Entered and updated referrals as required. Communicated with insurance carriers regarding clinical information requested and resolved issues relating to coverage and payment.