Emmanuel Santos



Policies & Procedures improvement

Experience with multi-specialty physician group

EMR implementation

Strong healthcare operations focus

Staff Development & Training

Office Management


Fluent in Spanish & English

Work History

Work History

OA/OC Process Tech

Musculoskeletal Transplant Foundation

Responsible for the aseptic processing tissue including bone, soft tissue and osteoarticular grafts. To product frozen, fresh and freeze-dried allografts to be used for transplantation.  Sterilizes and maintains all clean room processing areas and equipment. 

Occupational Consultant / Plant Physician

Personal Home Phisician

Occupational Medicine Contracts under Personal Home Physician : (GE, STRYKER, Unilever, Baxter Pharmaceutical Sales, Sara Lee)

  • Work in partnership with safety manager and ergonomic program coordinator.
  • Safety assessment of production lines.
  • In case of safety related events; analyze event causes, determine corrective plan and if necessary make amendment of safety protocol.
  • Evaluate Employees for medical conditions related to work.
  • Handle workers compensation case.
  • Consulted HR on medical license qualifications. (FMLA, SINOT, Etc.)
  • Work side by side with the company ergonomic program coordinator evaluating ergonomics of work stations and production lines.
  • Created and coordinate wellness program to reduce employee turnover and absenteeism.
  • Consulted on OSHA regulation and guide lines for occupational health events. (OSHA recording)

Primary Investigator


In private office serve as backup site for Diabetes Mellitus clinical study for Novo Nordisk.

  • In charge of up to date Good Clinical Practice.
  • Knowledge of protocol guidelines.
  • Prepare office according to study protocol standards.
  • Enrollment of patients that meet standard for study.
  • Analyze and report any adverse events.
2009 - 2010

Operation Manager / Medical Director

Clendo Occupational Health Services

Manage and coordinates all physicians, nurses and offices personnel’s schedules, booked on-site client visitations and trained personnel in proper protocol and procedure for each new client project.

  • Integral member of management team involved in goal planning, forecasting, staff evaluation, and problem solving.
  • Lead and provide guidance to employees.
  • Train, supervise and evaluate on-site projects.
  • Direct and facilitated planning meeting; act as liaison between medical staff, management and clients.
  • Weekly status/informational meetings.
  • Maintain Operations Department budget.
  • Interview staff applicants, and assess and determine eligibility and qualifications.
  • End of month reports on services render and number of patience seen per account.
May 2009 - Oct 2009

Health Consultant

Puerto Rico House of Representative

Health Consultant for the President of the House of Representative Health Commission.

  • Attended public hearings on medical and healthcare issues in order to prepare informational recaps.
  • Researched and prepared bills on medical and healthcare issues.
  • Plan, organize and coordinate fundraising and public relations programs.
  • Broad knowledge of legislative procedure.
2003 - 2009

Partner / General Practitioner

Personal Home Physician

Mid-size Family Practice. One of two partners. Responsible for patient care and practice management, Review and analyze all financial aspect of practice and supervise multi-disciplinary office staff.

  • Expanded Clinic services into Occupational Medicine industry,extending our client base.
  • Implemented  electronic medical record.
  • Implemented e-billing system and bookkeeping for fast and accurate reporting.
  • Created and coordinated quarterly health fairs to increase clinic’s presence within the community.
  • Identify and resolve service-related incidents. Report and maintain record of incidents as describe by quality assurances guidelines.
  • Maintain staff schedule including physicians, nurses and office personnel.
  • Prepare account receivable, account payable and payroll.
  • Maintain inventory supply, and order when necessary.
2005 - 2008

Emergency Room Physician

Healthcare Ambulatory Services

During an eight hours shift, in charge of nurse team to handle every emergency situation that arrive to the clinic. We handle different types of situation, from a common cold to firearm injuries, laceration repairs and cardiac arrest.

2007 - 2008

Case Management & Evaluating Physician

Hospicio La Fe

On staff Physician for hospice care.Recommend patient enrollment and discharge fallowing Medicare guidelines.

  • Evaluate and manage services for patients (labs, medication, medical equipment, etc.).
  • Attend weekly case discussion with medical faculty.


2002 - 2003


Manati Medical Center

Post-graduate medical internship


College of Physicians & Surgeons of Puerto Rico

American Medical Association



Make A Wish Foundation Volunteer

American Cancer Society Volunteer


Dedicated and experience healthcare professional with a versatile administrative support skill set developed through experience as a Physician, Medical director / Operation manager, and Health consultant.  

Excel in resolving employer challenges with innovative solutions, systems and process improvements proven to increase efficiency, customer satisfaction and the bottom line.

Offer advanced computer skills in MS Office Suite, Medical Billing Programs, EMR and other applications/systems.




French Mesotherapy Society


2010 - 2013

Medical License

Puerto Rico Medical Board



Dr. Ivan Rodriguez

Dr. Leonora Diaz

Dr. Nestor Cabrera

Dr. Antoinette Perez

Erio Quiñonez