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Summary

  •   Motivated and driven IT Professional offering 14+ years of hands on experience in designing,            implementing, and enhancing systems to automate business processes.
  •   Multifaceted experience in .Net and client server environments with multiple web services and         relational databases: SQL server, Oracle Sybase.  
  •   Exceptional team building and management capabilities.
  •   Skilled project manager with the ability to direct multiple task effectively, obtain project                         requirements and implement solutions that drive bottom line.
  •   Excellent ability to analyze business needs and implement cost-effective solutions meeting             business needs.
  •   Solid record of achievement building and aligning organizations with strategic IT business               objectives to achieve dramatic bottom-line results.
  •   Highly effective liaison and communication skills proven by effectively interaction with senior             management, analyst, users, team members and vendors.  
  •   Strong technical background with history of delivering outstanding customer service.

KEY COMPETENCIES:

-          $MM Project Management                               -    Application Architecture and Design

-          Process Management                                       -    .Net Technologies

-          Software Development Management             -    Web Development

-          Customer Relationship Management           -    Database Administration

-          Personnel Recruiting/Management               -    User Interface(UI)

-          Methodologies: SCRUM, RAD, AGILE           -    Continuous Integration

TECHNICAL SKILLS:

Languages: ASP.Net, VB.Net, XML, HTML, C#, SQL, PL/SQL, SOAP, COBOL

Software:MS Visual Studio 2005/2010, MS Office Project, Visual Source Safe, SQL

Enterprise Navigator, Software Configuration Management, Marvel, Visio

RDBMS:SQL Server 7.0, Oracle 7.x, MySQL, MS Access

Middle-ware:MQ, Web Services, COM/DCOM, TSYS, TS2, Avaya/I3/Mosaix Dialer,

Witness recording, FAR Point Technologies

Work experience

20012010

Manager - Software Development

COMPUCREDIT

Provided team leadership and project management for IT projects with cost savings to the

              company of  20M+  a year, ensuring timely completion.  Developed, designed and implemented

              an international collection system - innovation disclosure (patent) submitted in 2003. 

Accomplishments:

  • Developed, designed, tested and implemented a global collection system used by over 1,500 domestic and international users (system saved  20M+ a year).
  • Directed 6 application/database designers in the development, implementation and maintenance of automated software solutions for CompuCredit’s collection department.
  • Spearheaded over 5 major system migrations, including a 2 year application and database security ensuring SOX compliance for entire collections system department.
  • Improved end user experience through designed user friendly interfaces and automated multithreaded backend processes.
  • Provided 24/7 support of applications and databases.
19952001

Project Manager/Information Service Officer

WACHOVIA

               Lead a team responsible for the design, development and maintenance of a Graphical    

                User Interface for Wachovia’s collection system and other related credit card applications. 

                Mentored and trained junior developers to get up to speed on Wachovia’s collections systems.

Accomplishments:

  • Played an integral role in successfully development and implementation of a proprietary collection system for Wachovia’s credit card department, used by over 1,000 users throughout the US. 
  • Designed and implemented a skip trace application that automated the tracking of delinquent customers and produced detail management reports of agent activity.  (system saved 10M a year)
  • Designed and implemented a system which tracked the process of creating credit cards, alerted management of back logs and generated detail management reports on inventory and security.
  • Developed an automated dialer graphical user interface that controlled the pace of inbound and outbound calls to customers, tracked agent productivity, and generated detail reports. 
  • Created detail documentation and flow charts of internally developed software applications.
19931995

Programmer Analyst

DATA INFORMATION PROCESSING CENTER

             Responsible for development, recovery, operations and customer support for the Department of

            Defense (DOD).     

Accomplishments:

  • Designed and developed an application which tracked the inventory of military supplies.
  • Maintained several batch processing applications.

Education

19931995

Bachelor of Science

University of West Florida

Training:

  • ASP.Net continual education course, Emory University
  • Advance Management Training
  • Mastering Enterprise Development using Microsoft Technology