Training and organizational development professional with broad experience in organizational alignment, IT project management, sales & sales training, technical training and performance improvement within Caterpillar & PepsiCo organizations. Strong record of employing advanced instructional design techniques and training methodologies to improve performance of both individuals, managers and executive leaders. Certifications in training and project management. Can contribute immediately by:
r Aligning training & development with changing business requirements
r Creating high performance e-Learning programs and courseware
r Building interactivity and individualized learning into training
r Improving efficiency and customer satisfaction through learning & skill-building
Proven ability to find solutions to complex organizational development and training issues. A confident public speaker and skilled communicator who focuses on teamwork and achieving goals. Certified Training Facilitator, Developmental Dimensions Intl and Masters Certification in Project Management from Villanova University. Toolkit: SharePoint, Adobe InDesign, Pick2Voice, UPS Logistics software, MS Office and many others.Selected Accomplishment: Played key role in integration of 36 IT solutions into one platform. PepsiCo bottlers were merging into one business unit. Joined small team in time-critical project planning, realignment of business processes, IT system testing and training. Delivered millions of dollars in cost reduction with zero impact to operations or customers.
Training improves efficiency & reduces operating costs. Across-the-board cost reduction was PepsiAmericas corporate goal. Developed specific training modules for Operations Managers on cost analysis, capital budgets and process reviews. Post-training action plans produced 2.4% gain in efficiency along with nearly 2% in cost savings.
Designed new processes for on-boarding. Lack of standards in on-boarding and initial training were contributing to turnover. Designed new business process, monitoring tools and supporting Employee Handbook. New concept was forwarded to headquarters for nationwide introduction to reduce future turnover.
New structure produces 3.2% sales gain. Customers felt PepsiAmericas sales organization needed realignment. Facilitated work group sessions to produce needs assessments, new reporting structure and plan for reorganization. Successful realignment produced better communication with customers and a $110M sales gain.
Supported 122 manufacturing and distribution sites. Named to PepsiAmericas IT Project Management Office to support change management and training. Managed budgets and cross-functional teams in a matrix environment. Made contributions to needs assessments, instructional design/training and development of success metrics.
Managed supply chain and sales training initiatives. Pepsi Beverage Company wanted to improve business unit performance. Led supply chain and sales process/application training for key markets. Collaborated with stakeholders on training needs analysis, pre/post assessment, curriculum design, standards and staff development.
Personal: Married. Lead an active lifestyle; former soccer player, coach, trainer and FIFA soccer referee.