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Aug 2009Present

Bachelors of the Arts and Bachelors of Science

Northern Arizona University

Current student at Northern Arizona University; dual major in International Affairs and Criminal Justice

Aug 2006May 2009

High School Diploma

Arizona Virtual Academy

Online college preparation school; I ranked second out of 49 students in my high school class.

Jul 2008Jul 2008


Loras College

I attended a 4 week summit in Washington DC and New York City to gain valuable experience and knowledge to learn about International Affairs and Relations, and International Politics as well as Economic Issues.

Work experience

Aug 2009Aug 2010

Field Office Operations Supervisor/Clerk

United States Department of Commerce; Census Bureau

- Assisted the management with office functions required to support field operations.

- Trained and supervised between 5 and 25 (dependent on time period)clerks and oversaw printing operations, assignment preparation, quality checks, data entry, and shipment activities.

- Assigned work to subordinates and ensured accuracy and completeness.

- Maintained the flow and quality of completed work, making adjustments to expedite production.

- Recommended corrective action to keep operations on schedule and in proper sequence, including shifting personnel from one operation to another as priorities changed.

- Prepared enumeration materials by checking address registers for duplicate or missing addresses, organizing   crew leader assignment control records, keying data, and checking training materials.

- Prepared work assignments for field staff.

- Tracked and shipped census forms for processing at the U.S. Census Bureau's National Processing Centre.

- Performed assigned tasks in the operations control system

Mar 2009May 2009

Field Enumerator

US Department of Commerce; Census Bureau

- Planned work by reviewing assignment area to determine organization of neighbourhoods and locate households for conducting interviews.

- Conducted interviews with residents in assigned areas by following stringent guidelines and confidentiality laws. Explained the purpose of the census interview, answered residents' questions, elicited information following a script, and recorded census data on forms.

- Assessed quality control levels on selected addresses, determined which samples passed or failed, and maintained records for quality control verification.

- Complied with accuracy standards while maintaining high production rates.

- Maintained records of hours worked, units produced, miles driven, quality control results, and expenses incurred in the performance of duties.

- Met daily with supervisor to review and submit work, and receive additional instructions.

Aug 2008Mar 2009

Administrative Manager

Neon Now & Neon Nightscapes

- Supervised a staff of five to six people, including the training of all administrative staff.

- Managed and processed client accounts and orders. This includes all the processing of all payable instruments, shipping, claims, and quality control for each order.

- Tracked the progression of a client’s individual order from point of sale to final delivery.

- Planned and scheduled the list of work to be completed each day for all staff.

Oct 2006May 2007


Starbucks Coffee Company

- Managed the originating point of sale, greeting customers as they entered the lobby, taking customer orders, requests, and dealing with any complaints

- Worked directly with a diverse group of customers, including regular clients.

- Quickly prepared customer orders to their specific and individual request.