Idoya Fenech Clemente

Summary

Diverse professional with experience in multiple environments: including logistics area, purchasing, education ,programming and tourism. I enjoy working in a creative environment where people are smart, dedicated and collaborative. I find it extremely gratifying to be involved with projects that span multiple continents and cultures.

Work History

Work History
Jan 2010 - Oct 2010

Purchasing Technique

ROSA CLARA

• Identifies business requirements and develops market/industry assessments to prioritize opportunities and quantify potential benefits that will result from sourcing and negotiations of indirect spend categories. . Stock and quality control. • Analyzes results from market research, potential demand aggregation, and alternate buying strategies in the area of assigned logistics and transportation services to exercise maximum influence upon suppliers and to implement the appropriate leverage to the negotiation opportunities where current price reduction or cost avoidance is achievable • Implement agreements and manage supplier relationships in accordance with formal performance metrics. Work in conjunction with the appropriate purchasing areas

Nov 2007 - Dec 2009

Seafreight import sales

TIBA INTERNATIONAL

Main roles: • Proactively build and manage a profitable customer base. • Identify opportunities to drive sales results to exceed revenue and margin targets. • Manage receivables according to company objectives • Create and own customer engagement strategy and align the internal suppliers to ensure success in contracts closure. • Build stable and positive account relationships • Budgeting for maritime import/export operations. • Analyzes results from market research, potential demand aggregation, and alternate buying strategies in the area of assigned logistics and transportation services to exercise maximum influence upon suppliers and to implement the appropriate leverage to the negotiation opportunities where current price reduction or cost avoidance is achievable. • Support sales and marketing organizations with customers/prospects. • Efficiently manage the sales & related processes

Oct 2005 - Nov 2007

Masters Degrees and Postgraduate courses Coordinator

ESCI

•Managing the employment opportunities scheme •Student follow-up and reports •Organize travel arrangements and general assistance to senior management (management of flights and hotels reservations) •Organize and supervise all of the administrative activities that facilitate the smooth running of the office •Provide the new students welcome pack •Exhaustive control of all the incoming and outgoing documentation •Big company events management (Christmas supper,end of course,etc) • Other administrative tasks

Nov 2002 - Oct 2005

Customer Service Adviser

DHL DANZAS

Main roles: •Arranging preparation of missing shipping documentation •Answering all sales inquiries •Providing appropriate information to the global operations department •Staying in touch with agents by telephone and in writing •Handling customer complaints on shipments (for rejected and damaged product) and other operational issue claims • Maintain the supplier relationship and performance history to support future sourcing and negotiating efforts

Apr 2000 - Oct 2002

Junior programmer

EDS

Junior programmer to website Java: WEB with Servlets,JSP’s and XML.

Education

Education
May 2010 - Mar 2011

Master

Online Bussiness School
Sep 2005 - May 2005

Posgraduate

ESCI
Oct 1994 - Jun 1999

University of Barcelona (UB)