Outlet Supervisor Responsible for: Leading a team of 15 full time + 4 Part time staff. Achieving sales target of AED 4 million AED a month. Writing sales strategies and coming up with plans including action steps to hit the monthly target on time. Training all new staff on how to deliver excellent customer service and achieve sales targets. Finding solutions to complex customer issues and design customized solutions. Coach team members in terms of performance, directions and plans for improvement. Monitoring the daily user activities and picking up the weakness areas for each staff member. Monitoring implementation of sales plans at set intervals, improving as required.