Over 8 years of technical B2B experience in high tech environment with experience in technical marketing and project management. Specialized in product life cycle phase 3/4 (demo) planning and execution from infancy to launch leading to market penetration from zero to 20%. Achievements recognized by executives with a General Manager Award for relentless and dedication towards success.
Summary
Work experience
2006 - 2009
Product Marketing Representative / Product Demo Manager
KLA-Tencor
- Increased market share from zero to 20% for a strategic product by managing and executing product life cycle (PLC) phase 3/4 (demo) projects successfully
- Accomplished 80+ prototype demos for major customers with >90% customer acceptance rate by leading a team of highly skilled engineers to project completion
- Established effective presales process and responsible for its rollout to international offices which resulted in efficiency improvement by 3xfactors
- Managed key customers from presale to post-sale engagements which resulted in invaluable relationships and long term success
- Engaged with sales team in identifying business opportunities
- Developed product collaterals and competitive presentations which provided crucial knowledge for executives strategic planning
- Coordinated cross-functional collaborations which played a key role in demo success
- Managed team budget expense to reduce cost and increase spending efficiency
2002 - 2006
Sr. Applications Development Engineer
KLA-Tencor
- Winner of prestigious General Manager (GM) Award
- Managed effective live product demonstrations to key customers
- Developed, implemented and taught certification programs
- Provided pre- and post-sales technical support including: presentations, technical training, demonstrations and evaluations
- Interfaced with marketing, engineering and customers to define new specifications for new generation products
May 2000 - Aug 2000
Process Engineer Intern
Intel Corporation
- Accountable for process control qualification (PWQ) using metrology tool (MetaPulse) which resulted in process parameters acceptance and tools released for production
- Performed statistical analysis with Excel macro codes on film thickness data to qualify metrology tools to production specifications
1997 - 1998
Product Engineer
Novellus Systems
- Performed structured and comprehensive tests on software applications
- Executed test plans within tight deadlines
Education
1999 - 2001
M.S.
Washington State University
- Graduate Fellowship
- University Govilla Scholarship Recipient
- Washington State University Honors Program
1992 - 1997
BS
Kansas State University
- National Dean’s List Honor
- Certified Engineer in Training (EIT)