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Sep 2008Jun 2009

BTEC ICT Level 3

St.Peters Sixth Form College
Sep 2002Jun 2007

Hylton Red House Comprehensive


English Language  -  C

English Literature  -  C

Maths                        -  C

Geography              - C

Work experience

Jul 2007Aug 2007

Sales Assistant

TJ Morris - Home Bargains

Home Bargains is a chain of discount stores operating in Northern England and the Midlands, founded by Tom Morris in Liverpool, England approximately 30 years ago. It is part of the TJ Morris chain, who also have stores under the name Halfpriceorless.

In this post I gained valuable experience in face to face customer relations, this involved working behind the service desk, on the till serving customers and dealing with customers problems and enquiries.

I also used to handle the money and use general modern technology on the tills.

Jun 2007Jul 2007

Work Placement

WH Smith plc.

W H Smith plc is a British retailer. It is best known for its chain of high street shops selling books, stationery, magazines, newspapers, and entertainment products.

I worked as part of the customer service team, which involved dealing with people, both customers and other staff.  I  was required to learn how to use the advanced till systems and also was responsible for cash handling.

I also worked in the stock department sorting and moving the supplies.  I restocked depleted items on the shelves as necessary.


Programming & Game Design
I used programming in my college course,  to make a online ticket system and a PC game. I had to design and input the code in to the program I made sure that it worked properly and ran smoothly.   I enjoy using the Visual Basic program  I enjoy making and designing new programs. My strength lies more in  the game design.
Technical Knowledge
I have a technical knowledge of ICT I can repair PC's and undertake quality checks on its hardware. I am able to use most software packages such as Microsoft Packages like Office and Windows. Adobe Photoshop and 3Ds Max.
Independent Working
I am able to work well in a group or alone, I am confident in following written or verbal tasks given. Working alone is not as favoured as in a group but I am able to meet given targets. I am flexible in my approach to work but always aim for a high standard.
  As long as I remember I have always been self confident I am not afraid of standing up in front of people and telling whatever needs to be said. This is a skill I find to be my best quality as I have always believed I can do what I need to do and if not I’ll try my hardest.  
Team Work Skills
I have represented my school with my team work skills. I have attended a problem solving event at Nissan (large manufacturing company) where I used my skills. I like helping people out when they are unsure and enjoy showing people new skills. Within a team I am not afraid of taking the leadership role.  
Communications Skills
I have gained these skills by using them throughout college and secondary school. I took part in classroom debates and I have had experience of putting my point accross. I have also worked in small and large groups and can communicate effectively with other group members. I have represented my fellow class mates by being elected as Class Representative.


I am a capable individual who can adapt to the challenges of work. I work better in a team but I am able to work independently. I like to be accurate with tasks I undertake and take pleasure in completing work to a high standard.

I am currently looking for employment within the ICT sector and I would be willing to undertake any further training.


At the moment my objective is to get a job and try and earn some money while also gaining valuable skills along the way.

The main area of jobs I am interested in is something in ICT hopefully using computers or helping other people to learn how to do the simple and advanced things on a PC.

I love using ICT and think that a job in ICT would be my ideal job but mainly I would prefer to work in a programming part of an ICT department.

When doing my college ICT course I was much more successive in programming and enjoyed it a lot more.


I  like to play football and other sports, I enjoy just being outdoors and having the fresh air and just relaxing with no cares.

I enjoy socializing the most as I always like to meet new people and have fun there are also advantages from this as you never have to be alone and there is always something to do.

Computers are my main interest if i'm ever in the house or at a friends I like just looking and getting advanced and new programs and trying them out.

In my spare time I like to take computers apart and rebuild them while adding things to make the specs of the computer better.