Work experience

Work experience
May 2015 - Jul 2015


RDP  Community Regeneration Team, Carmarthenshire County Council

Economic Development and Community Regeneration encompassing Project Research & Reporting (Axis 4 Innovative Communities capacity building projects), Regeneration (Carmarthen North ward) and Future Town development (Digital High Street) using Results based Action (RBA)

Sep 2014 - Apr 2015

DIGITAL INCLUSION OUTREACH OFFICER                             

Digital Welfare West / Communities 2.0 Project    

plemented, developed and delivered digital training programmes in priority areas. Created resources, engagement events and Digital Inclusion Elearning Module for county-wide front- line staff deployment. Bought in to “troubleshoot” project, met targets within compressed timeframe and successfully ran formal project closure process.

Supported 167 beneficiaries (Communities First areas) through 278 hours of Digital Literacy training to front line staff in Jobcentres, Contact Centres, Libraries, Community Housing and third-sector support organisations.

Project support included USDL videoconferencing (supporting JCP+ clients in geographically remote areas). Retained as interim Project Officer on Communities 2.0 and E-government projects until March 2015. Excellent feedback received on role from all stakeholders.

Mar 2014 - Mar 2014


University of South Wales

Panellist undertaking suitability review for Business Studies Foundation Degree at Gwent College

Feb 2011 - Feb 2014


IEGPD, Aberystwyth University 

Identified and developed Continuous Professional development (CPD), work based learning and consultancy / employability opportunities. Created income generation opportunities by bid writing and tender submission. Focused on business development, employability & widening access.  

  • Managed 2 CPD projects: German ESOL teachers; Child's World International Conference bringing in £55,000 of additional funding
  • HEFCW enhancement project – Widening Access (Graham Funding)
  • Co-developed bids for JISC TFL TAP TABLET Assessment Programme, CILT Modern Foreign Languages/Welsh Baccalaureate and BSL projects
  • Developed two new 180 credit Higher Education programmes, Education and Work, and Welsh Traditional Crafts, along with 10/20 credit modules in Social Networking and International Visits
  • Member of UALL, CILN, S&CW Regional Learning Partnership, Welsh Social Enterprise Coalition
  • Powys Adult Community Learning management committee.
  • Critical friend Carmarthen/Ceredigion ACLs.
Nov 2010 - Jun 2013

MBA SUPERVISOR.                                                              

Swansea Metropolitan University

Supported / motivated graduate students to identify and focus on effective research methodology

Sep 2009 - May 2010

E LEARNING ADVISOR (Libraries and Information Science Sector) 

JISC Regional Support Centre RSC Wales      

Focused on stimulating interest, supporting, advising and creating innovation in Technology Facilitated learning.

Organised presentation events at 16 FE/HE institutions, including Green ICT and Learner Voice.

Aug 2005 - Jul 2009


Directorate of Business Development. Swansea College     

Matrix management of 52 staff across Swansea Learndirect Partnership, Generated income of £350,000 p.a, developed a cost recovery portfolio, and successfully integrated Elearning into Faculties.

Projects successfully managed from 5/99 – 7/09, meeting all Estyn, JISC and ESF / ERDF KPIs include:  

  • JISC Recite/Wales (repurposed online course development, blended and didactic delivery and online/SMS support of ICT/NVQ 4 Management and NVQ 3 Healthcare courses)
  • Etraining Network Foundation Degree (System Security/ Ecommerce module developer)
  • University for Industry/Home Office (Life in UK Test centre).
  • Learndirect Employability Shell
  • WULF (Union led courses at Colourcare, Royal Mail, and British Telecom, Cardiff)
  • KEF Knowledge Exploitation Fund Innovation Strategy industry intervention projects; ERDF
  • WDA/DTI Window on Wales Mobile network pilot. Epassport Pilot.
Aug 2000 - Aug 2005


  The Business College. Swansea College          

Leadership of team of 16. Annual revenue of £450,000, Ecommerce Consultancy and Cisco, Microsoft and CompTIA academies.

SME E commerce Consultant on European Social Fund ESF Opportunity Wales programme.

Nov 1999 - Aug 2000


Cygnus Online. Swansea College                                                        

Operational management of a team of 12 (Cygnus Business Centre). Annual revenue of £325,000, Leadership for NVQ ICT/business programmes.

Sep 1995 - Nov 1999


Principal’s Office/Management & Professional  Studies, Swansea College   

 Expedited and solidified cultural change from print to electronic operations, saving£30,000 in paper utilisation and 12 hours per month in staff time, improved operational performance of 490 staff. Began education career at Swansea College as an Information Technology Key Skills trainer. Progressively promoted through 8 significant roles to eLearning Development Manager.   

Feb 1992 - Nov 1994

COURSE MANAGER.  2/92 - 11/94

Employment Services / Learn a Living, Morriston                            

Guidance, re-motivation and counselling on JobPlan JobClub & Job Review Workshop programmes

Oct 1987 - Sep 1992


Various Companies and Organisations

Purple Routes Project Trustee (2013-15)

ILT (Information Learning technology) Champion | ACE Academic Champion of Enterprise (2011-13)

ILT (Information Learning technology) Champion | ACE Academic Champion of Enterprise (2001-09)

Chair, IT Wales Advanced Technical Special Interest Group (2005-07)

Young Enterprise Business Advisor  (2005-7)

Student advisor / counselor (1986-90)

 Market Researcher  (1991)

Rsearcher, K-Gold Radio, St Louis, Missouri, USA (1988-89)


Sep 1999 - Feb 2002

MBA: Masters in Business Administration                

University of Glamorgan   (UoGaP)        

Dissertation: Management Information Systems in a Further Education Environment

Oct 1997 - Jul 1998

Post Graduate Certificate in Education PGCE (FE/HE)

University of Wales College Newport (UWCN)

Professional Teaching Certification

Sep 1986 - Jun 1990

BA (Joint Hons) American History & Politics                           

University of East Anglia (UEA)

Dissertaion:  American Air Power 1945-49

Aug 1988 - Aug 1989

Multi-disiplinary Studies

Washington Unviersity, St Louis, Missouri, USA

Junior Year Abroad


Jun 2015 - Jul 2015

Diploma in Sustainable Development
Jun 2015 - Jun 2015

Diploma in Supply Chain Management
May 2015 - May 2015

Introduction to JobSearch Skills
Jul 2014 - Jul 2014

DBS Enhanced Certificate (CRB)                                                                                                  

Disclosure & Barring Service


Mar 2014 - Mar 2014

PRINCE 2 (Foundation & Practitioner)          REACT/USW                                                 

University of South Wales

 Projects in Controlled Environments Project Management Certificate                     

Oct 2013 - Oct 2013

First Aid at Work (FAAW) Certificate                             

CDSAP, Aberystwyth University
Mar 2012 - Jan 2013

Leadership Programme                                           

CDSAP, Aberystwyth University         
Nov 2012 - Nov 2012

Social & eMarketing Certificate                                            

Emarketing Association          
Nov 2011 - Dec 2011

Diploma in Business Management                                             



Sep 2010 - Nov 2010

ILM Level 3 Entrepreneurship                              


Industry Leadership & Management Association

Sep 2007 - Sep 2007


Jul 2007 - Jul 2007


Apr 2007 - Apr 2007

IT Project+

Mar 2007 - Mar 2007


Feb 2007 - Feb 2007


Jan 2007 - Jan 2007

A+ Software & Hardware

Jun 2006 - Jun 2006

CIM Introductory Marketing Certificate                                   

Chartered Institute of Marketing
May 2005 - Sep 2005

D34 / V1   Internal Verifier Qualification      

Training & Development Lead Body (TDLB)


Jan 2005 - Mar 2005

D32 / D33/ A1 Assessor qualification

Training & Development Lead Body (TDLB)

Jan 2004 - Apr 2004

Certified ICT Business Consultant                  


SFEDI No 7065

Feb 2004 - Feb 2004

Ecommerce Advisor Certificate                                                        

ECIC, Cardiff University

Ecommerce Information Centre

Jan 2000 - Feb 2000


British Computer Society BCS

European Computer Driving Licence

Sep 1998 - Oct 1999

Operations Management Certificate CMI 4        

Chartered Management Institute (CMI)

Dual Qualiifcation with NVQ 4 Operations Management Certificate

Sep 1995 - Aug 1998


RSA/Cambridge Board                        

Cambridge Information Technology  - 10 Certficates including Teaching using IT

Sep 1997 - Sep 1997


RSA/Cambridge Board                        

Computer Literacy & Information Technology

Jan 1993 - Jul 1995

HNC Multimedia & Product Design                                                                             

Swansea Institute of Higer Education  (SIHE )
Nov 1994 - Nov 1994

Job Plan Leader Certificate

Employment Services  (now DFSE)                                                                                            
Apr 1994 - Sep 1994

Diploma in Advanced Investigative Techniques


Online Programme