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Work experience

May 2008Present

Customer Service Associate

Ross Dress for Less

- Greeting customers and serving their shopping needs

- Assisting customers via telephone

- Ensuring merchandise is appropriately marked and displayed

- Organizing store merchandise according to corporate standard

May 2010Aug 2010

Public Relations Intern


- Researched and calculated media values for print and online placements

- Researched journalists and updated media lists on Vocus

- Wrote press releases

- Conducted other research for various clients


Aug 2007May 2011

Bachelor of Arts

Longwood University

Sigma Alpha Pi, Society of Leadership and Success (inducted January 2008)

Lambda Pi Eta treasurer, Communication Studies Honor Society (inducted April 2010)

Coursework Samples

Internship Work Samples



My name is Sydney Oliver, I am a current senior at Longwood University expected to graduate in May 2011 with a Bachelor of Arts in Communication studies.

I chose Communication studies as my major because I believe communication is essential in all aspects of life. I also enjoy writing and challenges that use creative thinking to solve them.

Skills and related training:

- MS Office: Excel, Power Point and Word

- Working effectively with a team

- Customer service training


I am currently seeking an entry level position in public relations or as a communication specialist, but I am also interested in positions in human resources.

Position Descriptions:

Human Resources Assistant at Serco in Reston, VA

We currently are looking for a Human Resources Assistant to provide support in functional areas of our Corporate Human Resources department which may include recruitment and employment, personnel records, employee and/or labor relations, job evaluation, compensation management, benefits administration, organization development and/or training.

Qualifications include: above average administrative skills, well-versed in MS Office (esp. Execel), able to communicate effectively verbally and in writing, two year Associate degree, 0-2 years experience in related field.

Community Relations Manager at Barnes & Noble in Virginia Beach, VA

As a Community Relations Manager, you will develop and execute an effective, results-oriented, local community relations program deigned to maximize sales growth and increase customer traffic.  You will also serve as a representative of Barnes & Noble with community organizations and cultivate existing business and generate new business opportunities reinforcing our bookselling culture, world-class customer service and merchandising standards.

Qualifications include: experience in one of more of the following fields- sales (retail), education, marketing, fundraising or public relations. Solid computer skills (Excel, Word, email and internet navigation). Ability to travel locally, work on the floor during store events, and have a flexible schedule.