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Summary

With over 15 years experience working for all types of organizations both large and small, I am an accomplished and versatile administrator focused on achieving customer satisfaction and company growth. Working cohesively with high-level executives, I ensure quality control and manage multiple projects with ease.

Interest

Management training

Learning new things

New technology

Golfing

SCUBA diving

Hiking

Reading

Wine tasting

Bike riding

Objective

To work for a dynamic organization where I can utilize the diverse skills I have and contribute to the overall success of the company.

References

Tracy Gallegos

Gary Henk

Worked for Gary as an executive assistant at Equinox International, a multi-level marketing company specializing in air purification systems and holistic health and awareness.

John Lopeman

Worked directly with John assisting with project administration and business development efforts.

Denise Klein

Worked with Denise at The Klein Team as her Marketing Manager and Executive Assistant.

Skills

Computer Applications
Highly advanced in Microsoft Office programs including Excel, Word and PowerPoint Proficient in Access and Publisher Database programs include Access and ACT! Mail servers include Outlook and GroupWise Tracking programs incude Primavera Expedition
General Administration
General administration consisting of everything from personal errands to coordinating and managing projects with everything in between. Answer phones, draft correspondence, open and distribute mail, manage calendars, make travel arrangements and itineraries, transcribe and draft meeting minutes, organize files both paper and electronic, create forms, move and set up offices, etc.
Marketing
Work with clients to create collateral materials for products and services including, flyers, print ads, brochures, newsletters, and mailers. Also create in-house marketing materials to promote company services. Coordinate trade shows, manage booths, and plan customer appreciation events.Send proposals for services to prospective clients and follow up to answer any questions.
Accounts Receivable & Payable
Handle all accounting processes including payroll, processing payments and paying invoices. Keep track of accounting transactions via QuickBooks Online. Create monthly reports to track income vs. expenses.
Quality Control
Ensure professional and consistent look of all internal and external correspondence. Proofread documents for spelling, formatting and grammar.  Edit forms for consistency and to make them easier to use. Create procedures and spreadsheets to track efficiency and accountability.
Administrative Management
Effectively oversee administrative staff, conduct monthly meetings, create rewards program, and enhance company morale. Participate in manager meetings and promote ideas for improving efficiency and increasing profits.

Recommendations

Work experience

Mar 2009Present

Executive Assistant/Office Manager

Excellence Community Management

Executive Assistant/Office ManagerIrvine, California

Proofread and format a variety of documents, forms, contracts and proposals for management use and distribution. Coordinate business development efforts, create and maintain various reports, and implement office standards.

♦Promoted to Office Manager and relocated to new branch office within 1 year.

♦Helped acquire 10 associations within 1 year through marketing efforts.

♦Created spreadsheets and other forms to improve efficiency, track progress, and maintain accurate records.

Executive AssistantHenderson, Nevada

Efficiently handled all executive administration functions including, maintained highly confidential documents and contracts, created forms to track quality control, and implemented new procedures. Resolved contract issues for property managers and provided support to senior staff of 4.

♦Saved company over $1,300.00 in training class fees.

♦Created and edited 450+ page provisional manager training manual.

Aug 2007Feb 2009

Project Administrator/Marketing Coordinator

Ethos Three Architecture

Assisted vice president with business development and marketing efforts. Coordinated and attended public relations meetings, prioritized deadlines and helped create marketing materials. Tracked project progress and ensured client satisfaction.

♦Reviewed and analyzed erroneous invoices to identify an additional $1,000.00 in client billings.

♦Planned and coordinated client appreciation event finishing $3,000.00 under budget.

May 2002Aug 2007

Marketing Manager/Executive Assistant

Denise Klein, APC

Supervised and trained administrative staff, managed payroll and accounting with QuickBooks, and ensured consistency of all documents. Created marketing materials for business development and promoting home sales.

♦Instrumental in starting up a new real estate business; prepared all documentation necessary to form a corporate entity, applied for appropriate licenses and set up a fully functional office.

♦Achieved ranking of Top 100 Realtors® with partnering agent for the Las Vegas Valley 3 consecutive years (2004, 2005 & 2006).

Apr 2000May 2002

Administrative Manager/Senior Project Administrator

JMA Architecture Studios

Supervised administrative staff and provided office management support to all departments while concurrently providing administrative support to the largest studio in the company.

♦Promoted within the company to a management position within 1½; years.

♦Directly supervised administrative staff of 7 and managed 95 employees overall.

♦Helped to create and establish policies and procedures for office standards.

♦Trained administrative staff on new project tracking software (Primavera Expedition).

Education

Apr 2002Oct 2002

Real Estate License

Southern Nevada School of Real Estate
19931996

Orange Coast College
19901991

California State University, Northridge

Certifications

Oct 2003Oct 2008

Real Estate License

Greater Las Vegas Association of Realtors