Anthony Ciesielski

Introduction

    My passion is to help people with the skills and specialized knowledge that I possess.  I thrive with the constant variation and continual education that comes with being a technician; there's a new challenge everyday.  I find it personally rewarding every time I leave a job site with the problem solved.  I enjoy what I do and I enjoy doing it right.

Work History

Work History

Computer Technician

Computer Techs

Responsibilities

Technician

  • Diagnose and repair computers brought into the retail store
  • Provide in-store, on-site and over the phone technical support for both PC and Mac
  • Install and repair home and office based networks
  • Install and repair CCTV surveillance equipment

Office

  • Maintain our Quickbooks accounting system
  • Open and close the store
Aug 2009 - Jan 2010

Certified Technician

Sign Outlet Store

Responsibilities 

Technician

  • Install, maintain, repair, support and train customers to proficiency for all of the following...
  1. Roland DGA Large Format Printers
  2. MacDermid Colorspan Flatbed Printers
  3. Roland, Graphtec, Ioline Vinyl Cutters
  4. Royal Sovereign Laminators
  5. SAi and CADlink Software
  • Provide technical support on-site, over the phone and via remote desktop
  • Travel within Illinois and the bordering states for service calls.
  • Travel to dealer trainings for newly released equipment
  • Maintain parts stock
Dec 2006 - Feb 2008

Certified Technician / Outside Sales

http://www.signsupplyusa.com

Responsibilities 

Technician

  • Install, maintain, repair, support and train customers to proficiency for all of the following...
  1. Roland DGA Large Format Printers
  2. MacDermid Colorspan Flatbed Printers
  3. Roland, Graphtec, Ioline Vinyl Cutters
  4. Royal Sovereign Laminators
  5. SAi and CADlink Software
  • Provide technical support on-site, over the phone and via remote desktop
  • Travel within Illinois and the bordering states for service calls.
  • Travel to dealer trainings for newly released equipment
  • Maintain parts stock

Sales

  • Maintain comprehensive and up-to-date knowledge of all product lines
  • Manage all equipment sales from the quote to lease
  • Travel to trade shows to handle equipment sales
  • Demonstrate floor models to potential buyers
  • Maintain our lead management system
  • Develope marketing strategies to increase the sales of machines and billable service

Office / Warehouse (during periods of slow equipment sales and service calls)

  • Customer service
  • Order entry
  • Invoicing
  • UPS shipping and receiving
  • Operation of forklift for loading and off-loading
  • Inventory
Oct 2006 - Dec 2006

Wide Format Printer Technician

Ordway Sign Supply

Responsibilities

  • Install, maintain and repair Roland Wide Format Printers
  • Train customers to use Roland Wide Format Printers
  • Assist in retail store front with the sales of sign supplies
  • Operate a roll cutter.
  • UPS shipping and receiving

Education

Education
Sep 2007 - Present

Service Technician Certification

MacDermid Colorspan Inc
Oct 2009 - Present

Service Technician Certification

Graphtec America Inc.
Sep 2005 - Jun 2007

Moraine Valley College

References

References

Brett Menzel

Tom Ceska

JR Linares

Troy Ishler

John Labriola