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I am a technology creator and team leader in early-stage to large-scale companies, operating as an executive, leader, and hands-on officer as needs dictate. My passions include innovation, cutting-edge technology, culture, and talent development.

Besides leading the technical development and operations of the company's products, I find it most important to create those parts of the organization -- values, team, process, intellectual property -- that will enable continuous improvement. Upon that foundation, great products and services will naturally grow.

My acquired skills helped achieve the following accomplishments:

  • Built and developed the international DevOps group at Infor Retail from the ground up, with the mission to construct and support the company's SaaS and multi-tenant applications and products delivered to top Tier 1 retailers in the world.
  • Engineered and created multi-tenant cloud-based solutions (SaaS and PaaS) and established development and delivery processes for the development group.
  • Managed the cloud yearly budget of the development group and increased the overall SaaS margin of the company's product year-over-year.

Side fact about me: I was a cadet in the military academy, where I learned one of my core principles that govern my day-to-day life: self-discipline and resolve.

Work experience

Apr 2019Present

Director, Software Development, DevOps

Infor is a multi-billion-dollar enterprise software provider and strategic technology partner for more than 90,000 organizations worldwide. Infor is owned by Golden Gate Capital and Koch Equity Development. Infor acquired Predictix, in June 2016.

  • Direct strategic development, management, and deployment of Infor Retail solutions.
  • Provide technical leadership to Infor Retail product's development.
Apr 2019Present
Echo Group

Technical Advisor, Cloud Operations and Security

ECHO GROUP is an international company in the aerospace industry that offers innovative services and solutions to assist with the aircraft cabin design using the latest technologies and the power of the cloud.

  • Provide technical advisory in the areas of cloud operations, security, and scalability.
May 2017Present
Sentinel Data

Cofounder, Technical Advisor, Cloud Operations and Security

Sentinel Data is a software company developing the next generation of AI-powered technologies that change how the pharmaceutical industries explore and interact with sales and promotional data. The solutions are cloud-based and are designed to handle information at massive scale, be highly available and resilient to failures.

  • Provide technical advisory in the areas of cloud operations, security, and scalability.
Aug 2017Apr 2019

Manager, Software Development, DevOps

  • Manage the cloud and services budget of the development group.
  • Develop the DevOps group, grow the team, and set its responsibilities to meet the company's strategic goals while increasing profitability by increasing our SaaS profit margin.
  • Establish development processes and solutions to ensure that the company's products are cloud-agnostic.
  • Safeguard the security of the delivered SaaS solutions and guarantee the integrity of the data pipelines.
  • Ensure SRE principles are followed.
  • Establish and manage on-call rotation for all our critical assets and software.
Jun 2016Aug 2017

Team Lead, Software Development, DevOps

  • The lead of the Technical Infrastructure team, formerly known as the Integration and Architecture team, which is a team of 8+ Software, DevOps and RE engineers.
  • Developed a SaaS solution that allows users with no technical knowledge, to easily provision Infor applications on the cloud.  Business consultants, testers, and others are now able to deploy complex infrastructures with a click of a button. The solution is cloud-agnostic and allows clients to provision Infor solutions on both AWS and Google Cloud.
Jan 2016Jun 2016
Infor (previously Predictix)

Software Architect, Team Lead

Predictix is a predictive-analytics company with cloud-native, elastic computing applications, specializing in the retail industry. It is an American company founded in 2005 and headquartered in Atlanta, GA, USA, with a center of operations in Tunisia. Gartner, Inc. has positioned Predictix as a “Leader” in the 2015 Magic Quadrant Report for Merchandise Assortment Management Applications.

  • The lead of the software and architecture team of the company in Tunis. It is a team composed of 8 software engineers.
  • Technical lead of one of the largest projects of the company delivered for “the largest drug retailing chain in the United States” (a company with a revenue of $72 billion in 2013 and over 11,000 stores in the USA and half of a million of products).
Jan 2014Dec 2015
Infor (previously Predictix)

Lead Software Engineer

  • The lead software engineer in a project delivered for “the World’s largest mail order Wine Merchant operating within marketing brands”, a company with a turnover of £350m in 2013 and businesses in the USA, Australia Hong-Kong, India, and Europe. The delivered solution was a Promotion Planning, SaaS application.
  • Led a group of software engineers trusted to perform integration and architecture related tasks in various SaaS projects. The main goal of this group is to reduce the cost of implementation of the client solutions by engineering automation and improving the performance of our assets.
Jul 2012Jan 2014
Infor (previously Predictix)

Software Engineer

  • Worked in one of the largest projects of the company delivered for “the largest drug retailing chain in the United States” (a company with a revenue of $72 billion in 2013 and over 11,000 stores in the USA and half of a million of products).
  • Supervised several interns who were performing their end of studies project within the company.
  • Developed a web application used by the clients to communicate sensitive and highly secured configuration files.
  • Developed a mobile version (Android and iOS) of one of our products, a cloud-based forecasting, and replenishment application, communicating with a distributed backend system.
  • Developed a dashboard to track in real-time the available deployed assets in the cloud (AWS).


Sep 2006Mar 2008
Military Academy of Tunisia

Dual in Mathematics and Computer science

Military courses and training with the purpose of forming officers (Lieutenants) for the military institutions of the Republic of Tunisia.

I was ranked among the top 2% of the promotion.


Gal Levinsky, CTO at Tentica

Oussama is a skilled professional which I enjoyed working with. Even though we worked remotely, Oussama high responsiveness and high English compensated on that gap. His professional work included not only good control in all IT aspects, but also went the extra mile and included highly detailed and organized documentation. I would highly recommend Oussama to any organization, big as small.

Marouen Marzouki, Manager at Predictix

I have worked with Oussama initially as a supervisor during his internship at Predictix and later on as a colleague. He is the hard worker, the fast learner and the team contributor, all in the same person. I would certainly vouch for his skills in Python, Java and LogiQL.