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Work experience

Holidays Rentals Department Manager

Villas & Vacations

As rental manager, repositioned the pricing portfolio and implemented aggressive procedures for property

take-on. Inverted a four years lasting downward trend, achieving a 16% increase in turnover and 17%increase in days sold comparing with 2007.

Successfully launched the fitness and club house activities, including the setting up of infrastructures,landscaping and trainers hiring.

Developed synergies with the rental operations, as well as implemented other added value services.Optimized procedures to improve interaction with customer support services.

Algarve Associate & Senior Adviser

ILM Portugal - Travel & Hospitality Consulting

Took over leadership of joint project with Associação Turismo Algarve towards evaluating the impact of theMeeting Industry sector in the Algarve. Also structured and lead a market driven intelligence survey for thePortuguese residential tourism sector.As part of my business development responsabilities, participated in the product mix definition for a newlyplanned resort in Alvor, launched a Fractional Ownership Think Tank and published several articles inPortuguese press media.

Education

Links of Interest

References

Pedro Rosa Santos

Worked with Pedro on many assignments and missions for large corporations in the Insurance and Banking sector.

He is a top professional, well respected in Portugal in the fields of  solutions integrations with Agile Technologies

Article in "Revista Imobiliária

Article in Algarve Essentials

Skills

Portuguese
English
French

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Profile

  • Believe that any successful commercial endeavor derives from bringing great value for money, while continuously surpassing client's expectations.
  • Strong in people skills, thrive on involving and motivating team members, believe in management by setting objectives and pragmatic decision making.
  • The experience of 12 years of consultancy has brought me a solid ability to adapt to new situations and environments, to drive change while taking on board all parties' interests from shareholders, management, general workforce and suppliers.
  • Having successfully operated as an independent consultant has enhanced my commercial skills to generate new business, while strengthening my belief in generating quality and added value to my clients.
  • Professional experience highlighted bellow is complemented with hotel industry know-how acquired as coowner of renowned 3 star Hotel Baia in Cascais.

Personal Characteristics

• Strong customer orientation• Solid organizational skills• Positive and driven by objectives• Creative and resourceful• Enthusiastic and solution oriented

Objective

Looking forward being part of an ambitious project, where my skills, experience and enthusiasm bear apositive impact in the organization’s success. Eager to achieve new goals and determined to play a role inPortugal’s development in the tourism arena.