Osei K. Brathwaite

Osei K. Brathwaite


Work experience

Work experience
Apr 2012 - Nov 2014

Web / Application Developer

Colonial Life Insurance Company Limited
  • Test and maintain web applications for internal use.
  • SharePoint custom application administration.
  • Automating IT processes.
  • System integration between business applications.
  • Maintain company’s website.
  • Interacting with internal customers to generate requirements for new features to existing applications
  • Report creation and modification for internal reporting needs.
  • Writing SQL queries and ensuring backend databases are providing data for web applications


May 2011 - Mar 2012

Helpdesk / Desktop Support Technician

Colonial Life Insurance Company Limited
  • Use of helpdesk software to create, track, resolved and close all IT related incidents.
  • Provided Tier I support to end-users for IT issues that could be resolved immediately.
  • Track tickets created in the helpdesk software to ensure that the end-users issues were being handled.
  • Provided user access to the network following IT protocols and manage Active Directory accounts.
  • Create the distribution & security groups in Active Directory.
  • Configured and installed computer software & hardware.
  • Perform asset tracking of computer hardware & software.
  • Provided support for the Customer Service Department’s queuing system.
  • Ensured network availability (wireless and Ethernet)
Jan 2008 - May 2011


Colonial Life Insurance Company Limited
  • Interact with customers and provide information on policies and products.
  • Process applications and payments.
  • Process policy transaction requests
  • Provide administrative support for insurance agents.


Sep 2009 - Sep 2012

B.Sc Information Technology

The University of the West Indies (UWI)
Sep 2008 - Sep 2009

Diploma General Management

UWI School of Business and Applied Science



Object Orient Programming


Query Languages


Web Development

HTML, CSS, JavaScript, PHP, ASP.Net