Senior Operations Manager
Global connection inc of america
- Project manager and an integral part of implementing two new OSS/CRM databases as well as the training of employee’s and staff.
- Partnered with IT to implement an inventory control system that provides a more effective and reliable inventory reporting system consisting of all related inventory operations.
- Collaborate with IT and developer teams to develop solutions for outstanding issues affecting proper function of billing systems and revenue recognition process
- Manage, supervise and oversee the day to day operations of two managers and their teams.
- Prepare, develop and present sales forecasts and models; Produce and manage cost analysis models, for all relevant stakeholders.
- Oversee the reconciliation of carrier bills to ensure there are no mistakes or inaccuracies.