Work History

Work History
Apr 2008 - Nov 2010

Engineering Project Manager I Coordinator

Trump International Beach Resort Miami (The Leading Hotels of the World)
  • Coordinated projects and constructed detailed plans to accomplish goals, while ensuring consistent and effective communication.
  • Delegated and verified completion of all routine maintenance on public areas, outlets, back of the house grounds.
  • Performed administrative functions such as reviewing and writing reports, approving expenditures, enforcing rules and making decisions about the purchase of material or services.
  • Conducted daily walk-through and physically assess the safe and efficient maintenance and operation of the physical structure of the hotel, all mechanical, electrical, H.V.A.C. systems and any other related equipment, while maintaining the 5 S Area Standards (Sort, Set in Order, Shine, Standardize, and Sustain).
  • Adhered to all property required budgets, purchasing policies and controls, to include all outside contractor bids, and schedules.
  • Attended schedules meetings as required and assisted the Chief Engineer in ensuring comprehensive processes, procedures and guest standards.
  • Researched, recommended, and liaised with general contractors over cost estimates.
  • Assisted the Chief and Assistant Chief Engineer with permits, building codes, analyzing blueprints, and providing compliance in environmental and safety (OSHA) matters.
  • Designated by the Executive Team to lead, develop and motivate the Engineering Department Team in the World of Difference Campaign (Green Hotel Program) as a committee team member.
  • Implemented new training guides, procedures and manuals for the Engineering Team in order to implement energy conservation techniques, while significantly improving productivity and reducing guest complaints.
  • Established new inventory procedures to reduce daily costs and yearly expenses.
  • Conducted necessary training with the Engineering Staff in order to exceed our brand performance standards and meet the Four Star Mobil Inspections.
  • Assisted the Chief Engineer with investigation of plant problems, incidents, accidents, and unusual events, and provided analysis, recommendations, reports, and appropriate follow up plans.
  • Certificate of Completion in Excelling as a Fist-Time General Business Manager or Supervisor, 12/08
  • Certificate of Completion in Managing Multiple Projects, Objectives and Deadlines, 03/ 09
Oct 2002 - Oct 2007

Third Class Petty Officer (Engineering Department)

Armed Forces of the United States of America (United States Navy)
  • Developed training material and presented lectures to engineering personnel on ship propulsion machinery, auxiliary equipment, pollution control, fire safety and power plant operations, which provided highly effective in enhancing personal and professional development, standardization, qualification, and production.
  • Directed and supervised up to fifteen junior engineering technicians; coordinated production control with an emphasis on operational risk management (identify and asses hazards, make risk decisions, implement controls, and supervise) material and manpower expediting, manning levels, special tooling, skills utilization, and quality control. 
  • Assisted supervisors in quality assurance inspection on all shipyard installations, blue print readings ,overhauls, construction,  and testing of primary and secondary machinery, which contributed towards the reduction of cost of thousands of dollars on repairs, providing efficiency for Naval machinery and equipment.
  • Provided technical guidance and troubleshooting to effective time sensitive at sea repair on numerous engineering and hydraulic systems, low-press air valves, various other critical equipment and systems that allowed completion of operations.
  • Successfully operated, maintained, repaired, and tested main propulsion systems and equipment including main engines, 600/150 psi auxiliary steam systems, 1200 psi D type boilers,  feed tanks, boilers safeties, various type of pumps and valves, turbo generators, distilling plants, high/low pressure turbines, condensers, coolers, various strainers, manifolds, and piping systems.
  • Performed routine preventive and predictive maintenance on systems and equipment, while maintaining logs, records, data sheets, and other administrative documents related to plant operations.
Sep 1998 - May 2002

Career Peer Advisor I Administrative Office Manager

Florida International University, Career Services
  • Prepared presentations and represented the working center at various local Job Fairs to promote strong community relations and represent organizations efforts.
  • Coordinated daily with junior personnel and delegated office responsibilities to insure timely application processing.
  • Demonstrated effectiveness in problem evaluation coupled with the ability to generate and implement effective solutions.
  • Trained and evaluated junior staff, providing appropriate feedback regarding performance and training requirements.
  • Reviewed, tracked, and assured compliance with all organizations policies and procedures.
  • Identified objectives, organized needed resources, and directed operational efforts to achieve desired results. 
  • Aided supervisor in reviewing over 800 resume referrals per semester, which contributed to the assurance of job employment at local Job and State fairs.
  • Oriented and instructed hundreds of students on academic programs and Alumni’s services daily.
  • Conceived and executed innovative, targeted media messages, power point illustrations, and radio promotions, for student event programs.
  • Served as the marketing liaison for the School of Business Administration in Marketing for Career Service in the Fall Semester of 2000.
May 1998 - May 2001

College Program Representative I Marketing Liaison

Walt Disney World Resort
  • Motivated students with the assistance of the Walt Disney World college recruiters, faculty, and other university fellow campus reps to attend either an online or live Disney College Program presentations.
  • Developed and implemented new promotional and creative solutions to increase and achieve awareness about the Disney College Program.
  • Participated as a mentor to numerous Disney College Program participants.
  • Recognized and commended by the college recruiting team as a highly organized self-motivated, dedicated, accountable, and adaptable team member in a fast-paced and demanding environment.
  • Assisted with the development of strategic initiatives within guest relation department to ensure resolutions and service recovery. 

Education

Education
Apr 2008 - Apr 2012

Bachelor of Arts

Florida International University

College of Arts and Sciences Academic Certificate in Asian Studies                                                                                                04/12

Machinist Mate (Surface) “A” School, Engineering Systems School,                                                                                         Great Lake, IL  Department of Navy Certificate of Completion                                                                                                                                   03/03

RELEVANT COURSEWORK IN:    

  • Graphic Communication II
  • Architectural Design IV 
  • Drawing
  • Professional Office Practice
  • Methods and Materials II
  • Design Theories
  • Computer Applications in Architecture
  • Research Methods
  • Lighting Design

Skills

Skills

Japanese

Microsoft Access & One Note

Microsoft Outlook

Microsoft Excel

Microsoft Power Point

Microsoft Word

Summary

Customer Service Professional with experience in back office operations, customer service techniques, facility management, event coordination, inventory control, guest service and retention, training and development, health and safety training, hotel software,and front desk operations. Competent in demonstrating leadership and prioritizing multiple tasks with minimum supervision. Comfortable in interacting with others and enjoy learning new software programs and leadership skills.Specialties:Transferable Skills: Team Training & DevelopmentOrganized Multi-taskerHighly Organized & Strong Analytical abilities

Interest

Management Training, Public Speaking, Operations, Hospitality, Human Resources, Project Management, Business Marketing, Architecture,Government, Technology, and Engineering.

Custom

Honorable Discharge from the Armed Forces of the United States of America 04/10Appointed by the Managing Director as the Cambridge Who’s Who among Executive and Professionals Candidate 06/09Nominated by the Executive Team for Heart of the House Team Member of the Year Award 12/08Recognized and elected as the Team Member of the Month by Trump International Beach Resort Miami 11/08Accomplished Employee of the Month at Victoria & Associates 06/08Received a Good Conduct Award from the Department of Navy (Fidelity Zeal Obedience) 10/05Promoted and appointed as Machinist Mate Third Class Petty Officer in the United States Navy 12/03Acquired certification from the Junior Leadership Academy onboard the USS KITTY HAWK (CV-63) 08/03 Achieved and ranked Top Ten percent of Class 03150 of Machinist Mate “A” School 03/03Successfully completed the Walt Disney World College Program and attained a distinct Ductorate Degree 05/99Designated as a National Award Winner in Mathematics by the United States Achievement Academy 11/97