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Career Summary

As a Detail-oriented Veteran with 10-years of IT experience, I have progressed in the Information Technology field from a range of positions. Working in various fields of IT have allowed me growth not only as a Network Engineer but also as a IT Director.With advanced knowledge of networks infrastructure and topography along with Management, Planning, Sales, Marketing and admirable client relations capabilities I bring a keen mind to your environment.

Aptitude/Profiencies

  • Office 365 Management: Office Suite, Exchange, SharePoint
  • Client to Administrator direct communication and support
  • Server Admin 2003, 2008, SBS2011, 2012r2 
  • Ticketing Systems upkeep and informative notes 
  • Windows Admin xp, 7, 8, 8.1,10
  • Mac OS X Admin 10.5 - 10.10
  • Fiscal and Quarterly budgeting of departmental funds
  • End Point Network Security 
  • Network Environment Standardization and Regulation 
  • Virtual and Cloud based Server Solutions
  • Hardware Deployment and Inventory
  • EAP and Off-Site/On-Site BackUp Resolution
  • SOP Documentation and Implementation
  • Network Infrastructure and Topography
  • IT Sales, Marketing, Vendor Solutions
  • File Server Authority and Overseer
  • Team Organization and Leadership

Work experience

Nov 2016Aug 2017

IT Business Infrastructure Consultant

CoreTech Management

Created and prepared a plan to convert a outsourced IT companies of 1 major client into a modern MSP. Acquiring an office and hiring a team along with developing a sales plan for the future. After creating all documentation, Sales, Plan, Partner agreements, Tiered team, And Services offerings. Along with training owner down to techs I used my experience to develop my MSP Plan.

Sep 2015Aug 2016

Director of IT Operations

One World Networks

Created from the ground up the Managed IT Department. Found and vetted vendors, acquired licenses for resales, and packaged services with detailed contracts created to meet clients 3rd Party IT needs. Quarterly responsible for my departments budget and hired techs as revenue of the department began to grow. Through client relationships, acquired over 25 Companies each with 6-30 Users. My Offering included but were not limited to: O365 w/ Exchange, Webroot Endpoint Security, Pulseway Remote Monitoring, and Screen Connect Desktop remote support. 

Sep 2014Aug 2015

NOC Administrator

Higher-State Technology LLC

Account administrator for 50 plus central Texas companies. Managing clients infrastructure from node to server. Installing new equipment as needed and configuring the network terrain. Proving direct client to admin customer service to provide the most up to date information on the layout of there organization.

Jan 2014Sep 2014

Exchange Administrator

Microsoft BPOS-D Support

Exchange administration of clients with 250 to 1000 clients by migrating mailboxes or troubleshooting O365 email issues on the back end through Exchange Powershell. Tackling issues only that effect large groups of users that required bridge communication between administrators and exchange engineers.

Aug 2007Aug 2013

Information System Technician

United States Navy

Unclassified and Classified Network Engineer responsible for all IT equipment for over 30 units and 8,000 users. To deploy, set up, and grant access to Sailors, Marines, and Soldiers in the field along with grant secure access to 3rd world countries through tunneled networks or SATCOM.

Education

2015

BPOS-D O365 Exchange Administrator Course

Microsoft 

Microsoft enterprise support for exchange clients over 250 to 1000

2015

MCSA: O365

Microsoft

Office 365 Administration and Management

2013

Network +

COMPTIA

Design, configure, manage and troubleshoot any wired and wireless networks

2012

Security +

COMPTIA

Network security, compliance and operation security, threats and vulnerabilities as well as application, data and host security. Also included are access control, identity management, and cryptography

2012

Navy designation: 2791- System Engineer

Navy IT "C" School Information System Technology

Command and Control Unit Classified and Unclassified Networks by Securing, Monitoring, and Implementing user controls

2011

Mac OS X Support Course

Navy IT "C" School Information System Technology

Support procedures to tackle OS X Desktop issuies

2011

Mac OS X Server Course

Navy IT "C" School Information System Technology

Mac OS X Server Deployment, Integration, and Monitoring

2009

SATCOM Global Communication

Navy IT "C" School Information System Technology

Ground to Satellite hardware deployment and configuration for deployed services 

2007

Navy Designation:2735 - Network Administrator

Navy IT "A" School Information System Technology

Navy IT Designated Job for IT Specialists