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Work experience

Sep 2009Jun 2011

Office Manager

Equine Interstate Transport, Inc.


  • Sales/Marketing
  • Driving Business Through Networking, Ads, Social Networking
  • Bid On All Jobs
  • Coordinated All Routes Throughout The U.S.
  • 24/7 Dispatch
  • Coordinated Stays At Layover Facilities
  • AP/ARWebsite Maintenance
  • Coordinated Coggins and Health Certificates
  • Managed Staff
  • Payroll 
Jun 2008Sep 2009

Case Manager



  • Tapped into Memorial Hospital and increased our referrals
  • Increased Referrals at our local SNF's
  • Was able to get the most 24/7 around the clock in home care cases.


  • Heavy Marketing at DMC, MMC and EMC
  • Marketing at all the ALF's in the area
  • Marketing at all SNF's - English Oaks, Samaritan Village, Vintage Faire, St. Francis.
  • Client Assessment
  • Explained cost to client
  • Either find a facility for client or start in-home care for family.
  • Worked closely with hospice
  • Arranged for all DME for my clients
  • Staffed my own cases
  • Payroll for Caregivers
  • Conducted Orientation for Caregivers
  • Background checks on Caregivers
  • Came up with Marketing Ideas and executed
Mar 2005Jun 2008

Assistant Clinic Administrator

Massage Envy
  • Overseeing and managing the daily operations of the clinic
  • Achieving all membership and retail sales goals.
  • Managing sales associates and massage therapy staff.
  • Training and monitoring the performance of sales associates.
  • Creating and maintaining staff and therapist work schedules.
  • Providing excellent service to members/guests by answering phone calls, setting appointments, greeting members/guests upon arrival and selling memberships.
  • Maintaining professional and impeccable clinic environment for employees and members/guests.
  • Generating sales reports, payroll, bank deposits, maintaining inventory and ordering supplies at Clinic Administrator request.
May 2001Apr 2003

Patient Care Coordinator

Vintage Dental


  • Participated in the Perfect Patient Experience by ensuring that patients understood why they needed the diagnosed Treatment
  • Explained the fees for the services and available payment and treatment options.
  • Obtained the fees for the services and available payment and treatment options.
  • Obtained a financial commitment for the treatment plan.
  • Showed patients how they COULD afford Dentistry
  • Scheduled for 4 Hygienists and 3 Dentists
  • Developed expertise in selling and closing financial arrangements
  • Dentrix Software
Sep 1995Jan 2000

Patient Care Liaisons

Chesapeake Plastic Surgery Associates


  • Served as primary liaison for cosmetic and reconstructive patients.
  • Procedure/Surgical scheduling, communicated with three major hospitals and our AAA accredited facility.
  • Pre and Post op coordination
  • Coordinated with RN’s and Anesthesiologists for proper staffing coverage.
  • Chart Maintenance, Financials and Consent Forms
  • Ordering all implants and special instruments needed for upcoming surgery.
  • Excellent relationship with all vendors.
  • Assisted in the cosmetic sales process and practice marketing.
  • Scheduled all Surgeons travel arrangements, personal business, luncheons, speeches and anything else requested of me.
  • Coordinated monthly symposiums and insured proper arrangements were made for a successful evening with potential patients.




Manteca High

Anne Arundel Community College


LVI - Dynamic Team Concepts

LVI -  Achieving Team Success


Member of Calvary Chapel


Web Design


David Gilliam

Lynda Rodig

Dave Capel

Preston Miller

Elvira Guteirrez

Mike Deetz