- Medical technologist with over fifteen years of experience in the medical laboratory, including supervisory and management roles in hospital, reference, and physician office laboratories.
- Comfortable and experienced in all areas of testing, including chemistry, blood bank, hematology, urinalysis, microbiology, and molecular diagnostics, as well as phlebotomy and DOT drug screen and breath alcohol collections.
- Knowledgeable in CAP and CLIA regulations. Served on numerous CAP inspection teams.
- Experienced in capital purchases of laboratory instrumentation.
- Masters in Business Administration with an emphasis in healthcare management (Feb 2011).
Mar 2009 - Present
- Management and operation of the chemistry department, including new instrument analysis and procedure development.
- Knowledgeable in CAP and CLIA regulatory requirements, including participating in numerous CAP inspections.
- Member of interdisciplinary hospital committees - Diabetes, Neuroscience, Employee Advisory Group, Operations Improvement Team, and Computerized Physician Order Entry Laboratory Lead.
- Participated in LEAN Kaizen events.
- Build new tests in Meditech as well as interface chemistry analyzers via Siemens EasyLink. Implemented autoverification utilizing Meditech and Siemens EasyLink.
- Performed technologist duties in blood bank, chemistry, and microbiology.
Dec 2004 - Mar 2009
- Began as night shift supervisor at Hendersonville Medical Center, promoted to laboratory supervisor at Portland Medical Center, a facility of Hendersonville Medical Center.
- At Portland Medical Center, responsible for all activities of the laboratory, including readying the lab for its first CAP inspection. This involved rewriting virtually all policies and procedures.
- Responsible for day-to-day management of the lab, including inventory, scheduling, and managing staff of 10 employees including performance reviews.
- Responsible for Meditech laboratory LIS changes, including building new tests and validating new versions of Meditech.
- Represented the lab in departmental staff meetings with administration and area physicians.
- Maintained duties as a bench technologist in all areas of the lab, including chemistry, hematology, urinalysis, blood bank, microbiology, and phlebotomy.
- Knowledgeable in DOT drug screen collections and breath alcohol testing, including training other collection staff.
Oct 2002 - Oct 2006
Manager, Hematology & Serology
- Began career at PathGroup as a medical technologist in Molecular Diagnostics
- Implemented amplified probe and PCR techniques (including training, method validation, and writing procedures)
- Built test dictionary in Soft Lab, including validation.
- Promoted to Hematology/Blood Bank/Serology Manager in less than one year
- Acquired and implemented instrumentation to expand in-house test menu, including negotiations, correlations, and writing procedures.
- Supervised technical personnel, including scheduling, training, competency, licensure, and continuing education.
- Developed quality assurance program and ensured compliance with CAP/CLIA regulations. Prepared lab for first in-depth CAP inspection.
- Continued to work PRN in Molecular Diagnostics and Microbiology after leaving full-time employment at PathGroup. Left PathGroup to gain more hospital experience.
1997 - 2004
Word of Mouth Transcription
- Grew business from two physicians and two subcontractors to over 30 health care providers and 10 subcontractors.
- Expanded business to areas outside traditional medical transcription (books and television).
- Responsible for distribution of workload, quality assurance, turn-around time, accounts receivable/payable, customer satisfaction, marketing, and staffing.
Aug 1994 - Aug 1999
Endocrinology Diabetes Associates
- Management experience included supervision, staffing, and budgeting
- Took the initiative to expand the laboratory’s menu, performing cost analysis and justification for new assays and instrumentation that greatly increased the profitability of this busy physician office lab.Utilization of different types of analyzer procurement, including cost per reportable, purchase, and lease/purchase.
- Responsible for CLIA regulations and preparing for inspections
- Consulted with LIS start-up company to develop laboratory information system
Mar 2010 - Feb 2011
Western Governors University
Aug 1990 - Jun 1994
Middle Tennessee State University
Jun 1994 - Present
Medical Technologist (MT)
American Society for Clinical Pathology
Jun 1994 - Nov 2012
State of Tennessee